The North Orange County Computer Club is helping The Gadgetress tackle the multitude of readers cries for help. NOCCC group has experts in all sorts of computer topics. The club, which meets monthly on various topics, has been in existence since 1976. Visit the club’s site at noccc.org.

Question: I have a Dell desktop with XP and a Dell laptop with Vista!!! I use snapfish.com to store pics and videos I take with my camera. I have no problem uploading my videos on my desktop using XP, but Vista will not allow me to do it. Any ideas?

NOCC: Vista security modes — and their interactions with application software — appears to be the focus of your problem.

Idea number one is to become far more knowledgeable about the enhanced security features of Vista than you ever wanted.

You can run Vista with decreasing levels of privilege, and each has a purpose. The levels are:

Administrator: From a security standpoint, always running Vista as Administrator is a bad idea.

Administrator-level user: Running Vista as an administrator-level user is a poor idea.

Limited users: Running Vista as a limited user is the recommended idea.

Guest: Most sources say disabling the Guest account is a good idea.

Disabling Vista security features is the worst idea. Knowing what your Administrator password is and how to logon to that account is a great idea.

For more tips, Google the above topics and the User Account Control (UAC) feature in Vista

• This thread posted on the Get Satisfaction site, has a step-by-step procedure that sounds like it may cure your problem.
• Uploading Digital Photos, from Snapfish’s help site, covers the service’s uploading in general.

~ Jim Sanders, NOCCC vice president

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