Comments on: FiOS TV coming to Seal Beach http://gadgetress.freedomblogging.com/2008/11/21/fios-tv-coming-to-seal-beach/5430/ TV, mobile and Internet: Covering technology's monthly bill Thu, 01 Jul 2010 02:41:21 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Alan http://gadgetress.freedomblogging.com/2008/11/21/fios-tv-coming-to-seal-beach/5430/comment-page-1/#comment-5138 Alan Fri, 02 Jan 2009 01:24:33 +0000 http://gadgetress.freedomblogging.com/?p=5430#comment-5138 Verizon is shooting themselves in the foot by offering services they are unable to deliver. I have received FIOS alerts from Verizon indicating that FIOS service was available in Seal Beach i.e. College Park East. Had my hopes cruelly dashed by unsympathetic customer service representatives who could not explain why I received said alerts when in fact FIOS is so far not available in Seal Beach. I have had 3 mb/sec Verizon DSL for 3 year and cannot complain about the service and or price. However, would definitely jump to an equivalent service if offered before FIOS becomes available. Why should we the customer suffer the self serving motives and timetables of a very large telecommunications company? The equation seems ideal and very clear, verizon offers a service which many patrons desire i.e. FIOS, yet are so caught up in recuperating their installation costs by squeezing the last ounce of advantage before maybe or maybe not providing access in piece meal fashion. They have a very good product, but will alienate and lose many positively predisposed customers by their deceptive and misleading publicity announcements of availability of service in determined areas. Why should we have to take the burden of their installation costs? I am sure there are many firms that are willing and able to provide a superior product without extracting the very last bit of economic leverage. I am at the point now, that although I have been a Verizon customer for many years will go for an alternative service that can deliver on its promises. Verizon is shooting themselves in the foot by offering services they are unable to deliver. I have received FIOS alerts from Verizon indicating that FIOS service was available in Seal Beach i.e. College Park East. Had my hopes cruelly dashed by unsympathetic customer service representatives who could not explain why I received said alerts when in fact FIOS is so far not available in Seal Beach. I have had 3 mb/sec Verizon DSL for 3 year and cannot complain about the service and or price. However, would definitely jump to an equivalent service if offered before FIOS becomes available. Why should we the customer suffer the self serving motives and timetables of a very large telecommunications company? The equation seems ideal and very clear, verizon offers a service which many patrons desire i.e. FIOS, yet are so caught up in recuperating their installation costs by squeezing the last ounce of advantage before maybe or maybe not providing access in piece meal fashion. They have a very good product, but will alienate and lose many positively predisposed customers by their deceptive and misleading publicity announcements of availability of service in determined areas. Why should we have to take the burden of their installation costs? I am sure there are many firms that are willing and able to provide a superior product without extracting the very last bit of economic leverage. I am at the point now, that although I have been a Verizon customer for many years will go for an alternative service that can deliver on its promises.

]]> By: El http://gadgetress.freedomblogging.com/2008/11/21/fios-tv-coming-to-seal-beach/5430/comment-page-1/#comment-4396 El Wed, 03 Dec 2008 02:22:49 +0000 http://gadgetress.freedomblogging.com/?p=5430#comment-4396 I second Kevin's question...I too am in the FiOS black hole. I second Kevin’s question…I too am in the FiOS black hole.

]]> By: Gloria http://gadgetress.freedomblogging.com/2008/11/21/fios-tv-coming-to-seal-beach/5430/comment-page-1/#comment-4240 Gloria Mon, 24 Nov 2008 18:24:12 +0000 http://gadgetress.freedomblogging.com/?p=5430#comment-4240 When is FIOS coming to Lake Forest? I have been waiting for a long time. When is FIOS coming to Lake Forest? I have been waiting for a long time.

]]> By: Kevin http://gadgetress.freedomblogging.com/2008/11/21/fios-tv-coming-to-seal-beach/5430/comment-page-1/#comment-4226 Kevin Sun, 23 Nov 2008 05:44:51 +0000 http://gadgetress.freedomblogging.com/?p=5430#comment-4226 Still waiting on FIOS in northern Fountain Valley... Has Verizon been successful in negotiating with Fountain Valley to provide FIOS to the rest of FV? Does Verizon even plan on providing FIOS to the rest of the city? Still waiting on FIOS in northern Fountain Valley…

Has Verizon been successful in negotiating with Fountain Valley to provide FIOS to the rest of FV? Does Verizon even plan on providing FIOS to the rest of the city?

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