AT&T responded a few hours after I wrote earlier today about how difficult it is for many people in Orange County to order Verizon FiOS and AT&T’s U-verse. The two TV services are Internet-based options that compete with the local cable TV provider. Better or worse? I can’t say. But readers sure want a second option.
The only problem is that both companies offer a list of cities where the services are offered, but many readers in those cities say they cannot order the service. So, this morning, I asked readers to tell me whether they can order (or not order) Verizon FiOS or AT&T U-verse service.
AT&T’s media folks asked for a chance to respond. So, I’ve sent them a few questions and hopefully we’ll get some specific answers Thursday.
They also offered an update on new O.C. cities that are now getting the TV service, at least in parts of the city:
I’ve asked what percentage of residents in these cities (plus the previously announced U-verse cities) can order service. Here is the update list of cities where U-verse is (partially) available:
Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Fountain Valley, Fullerton, Garden Grove, Irvine, La Habra, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Stanton, Tustin, Villa Park, Westminster and Yorba Linda.
Also, I’m making this request again: Help me out folks. If you see FiOS or U-verse advertising in your neighborhood but can’t — or can — order service, let me know by e-mail with your address or intersection. If the companies won’t tell us what’s happening, maybe we can figure it out.
Check if you can get the services at your home:
Verizon FiOS: CLICK HERE
AT&T U-verse: CLICK HERE