If anyone here has had any problems, with the Motorola DVR, read this page describing all of the bugs and problems http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Bugs#Bugs:

A Time Warner representative in the Los Angeles office acknowledged that these problems will not be resolved any time soon. The Time Warner Cable representative promised that I would get free dvr service for the next year, on both of my boxes. My bill was lowered by $20 per month, but I have yet to receive my next bill to confirm this.

Even though I am supposedly receiving this discount, no one from Time Warner Cable has admitted fault on their end. I find that incredibly disrespectful.

It is highly reckless to promote such a silly marketing scheme that could potentially redline local bandwidth. This is a textbook example of a marketing dept being out of control. These type of stunts only hurt companies like this.

You would think that instead of running ads instilling FUD (fear, uncertainty and doubt) about Uverse, FiOS, and sattelite that TWC would actually improve their service so that it would be on par with their satellite and phone company competitors.

As for the 1 cent movies Im not surprised they were crappy movies anyway.

Time Warner Cable values each and every customer. Whenever there is a problem, no one ever feels good about it, and we at Time Warner Cable take it upon ourselves to amend any issues that our customers may face.

We believe in you, our customer, and we want you to trust us, believe in us, and know that we do and will continue to work extremely hard to make sure that you get the best products, services and customer support.

To our customers, we appreciate your loyalty and commitment, and we value what you bring to our company. For this loyalty and commitment, we will continue to work each and everyday to improve the customer experience.

So, to anyone affected by this past weekend’s VOD situation, I ask that you reach out to me, and I, along with the rest of my colleagues at Time Warner Cable, will work to resolve the issue. Or if there are other issues you have, simply contact me, and provide me with insight as to how or what we can do to make your experience better.

I can be contacted at darryl.ryan@twcable.com

The CATV service offering is rank with fraud and decepttion. Any other business would be shut down for this kind of abuse and fraud. But since TWC and the other CATV operators are in bed with the FCC they are insulated from civil, criminal or attorney general prosecution, because they are really just SHILLS for government agendas, public propoganda campaigns and doping America into stupidity. Forget about national security issues, we don’t even have personal security, as you can’t make a 911 phone call with their digital phone when the power is out or because you didn’t pay your bill, even if your child were dying! Just like you can’t access the internet or TV when the power is out during a storm to receive weather alerts, or get safety information if a hurricane or tornado is heading your way! And, you might as well forget the fact that they derive huge financial benefit’s and profits from all sorts of free local TV under the guise of “Free To Air” rebroadcast / retransmission agreements that they actually charge their customers for content that steal from over the air broadcasters. IF ABC, CBS and NBC can’t fight them you certainly can’t! Yet they want us all to believe that “cable theft as a crime…” LOL Only in America! The disgusting thing is we actually buy this *%$ # !

Time Warner’s and the rest of the CATV industries media monopoly will soon be over. A new technology called Wi-MAX will spell the end for all the CATV BS we stomached for years. Yes their little Triple Play conspiracy “Bases Loaded – Triple Play – Home Run” scheme to extort money from consumers just got caught at the fence, the runners are OUT, GAME OVER, GO HOME TWC! You Loose!

You can cacel all your captive trash ad campaigns you sell to your existing customers because in case you didn’t know… unless you asre already a customer, you can’t see those trashy diatribe low budget ads hawking your crappy service! What idiots you are! Your mafia style credit -collection schemes and fraudulent debt collection racketering enterpirse days are over!

Soon your financial statements will have to carry the same sort of message that our set top boxes have when we are late paying our bill and can;t call you on our digital phone to arrange payment thatmight read like this:

“Your Subscriber Base has been terminated due to poor business practices. Since it is now impossible to restore consumer trust after 30 years or more of corrupt business practices. Less you forget who actually paid your idiot “overpaid arrogant executives”? It’s probably way too late to save your customers, they have resorted to a better service. Please arrange to come and pick up your worthless hardware and remove your cables from my home, before I start charging you for allowing your service equipment to be installed on my property!”

Your Former Customer!

As for DirecTV… seriously? Is that a joke? We had DirecTV for years until we realized that other people, not on DirecTV, could get REAL VoD services. Wanna watch Top Gear? Cool, which episode? Bang — on — instantly. DirecTV’s idea of VoD is about 15 movies that start every half-hour. Wow — what selection. The further we got away from DirecTV, the more we realized what suckers we were for all those years. Obsolete doesn’t even being to describe their system. TWC is far from perfect, but having DirecTV is like having cable tv in 1990. You get some stations, but…. that’s about it.