
With the ability to fast-forward TV commercials, it seems like a tough sell to entice viewers to choose to watch TV commercials.
Time Warner Cable is rolling out such a service. Called “Promotions On Demand,” the new service will be available nationwide by the end of September. It’s available here in O.C., hidden as an on-demand channel – the Get it on Demand on channel 1308 on my TV. Most videos are just standard TV commercials (for restaurants, stores and services) and there are video tours of homes for sale. Plus, it’s collected segments of some local shows (Huell Howser rides the Metrolink train) into longer infomercials.
But the more potentially controversial feature is the coupons. Coupons on a TV, you ask? Yes. Sort of.
Watch the TV commercial and coupons will be mailed to your home whether you want them or not. It took me a few viewings of “Big O Tires” ad before I realized this. I thought the commercial was going to offer a phone number or Web site for me to ask for the 50 percent off oil change coupon but the commercial ends with something like “Just watch for these in your mailbox in the next few days.” I guess I’ll be getting a half dozen.
Of course, I also didn’t read the ad’s description before I hit play: ”Your personal information WILL NOT be shared with the advertiser” (Time Warner adds the all-caps).
What good can come of this?
Says Time Warner in a press release, “Advertisers now have a turn-key solution to focus on their most interested consumers.”
Joan Gillman, president of Time Warner Cable Media Sales, says, “When customers get marketing materials they really want and advertisers get customers who are interested in their offers, everybody wins.”
Big O Tires even chimes in: ”Promotions on Demand has proven to be one of the most successful response media programs for Big O Tires,” said J.C. Cordero, who works for the auto parts retailer’s advertising agency, Cordero & Davenport Advertising.
It does sound great for marketers. For consumers? Meh. Well, it’s better than raising our rates. Oh wait, they’re doing that, too. I’d much rather have the interactive feature Verizon FiOS just rolled out, which lets users click an ad for more information
For the coupons, the selection of restaurants and retailers is extremely limited and don’t seem to be unique deals. Nor are there many offers for Orange County subscribers. Maybe when it starts offering 50 percent coupons at Z’Tejas or discounts at Fry’s Electronics, I’ll tune in.
Check out the Gadgetress Guide to local TV services. Recent Time Warner Cable news:

Will the OC Register ever get a “real” Tech columnist!?! Does Tamara bother to check out what Leo LaPorte or David Pogue are reporting on?? Does she bother to stay “tuned in” to what real tech people are buzzing about? I know she was on a furlough, but I got so sick of seeing her article on book scanners every single day. Who really care’s about book scanners! I suppose the Register doesn’t have to pay her much. But Tamara….if you want to establish yourself in the marketplace you need to cover much more timely topics. Please!!!!
Jeff Tech — All comments are welcome even ones that are possibly misguided, since I can offer a response. I guess you don’t really read my blog because I personally have never written about book scanners (the recent review was from my ‘Stump the PC Club’ contributor). This blog focuses on TV and cell phone services, with a few other tech topics thrown in between.
Say what? Potentially controversial?
Customers who are looking for a particular discount or offer, a Big O Tires coupon in this case, can request a coupon in the mail? What’s the harm in that? I need an oil change. I request a coupon. The company sends me the coupon I requested.
Now maybe if Time Warner had customer email addresses on file, they could send the coupons via email instead. Yes, that would be slightly more hi-tech and tree friendly as well.
Anyhow, I looked at the Big O Tires offer and it clearly states twice (once before and once during) that you will recieve a coupon in the mail – a coupon you have requested. Having a hard time seeing where you are coming from on this one.
Surely, you can’t be impressed with the half page of advertisements for Asian and Latina massage in the Register’s Sports section (I have noticed prices are dropping-not that I look at those or anything).
Esteban