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Verizon’s FiOS TV rollout slows in So Cal

May 13th, 2009, 4:58 pm · 3 Comments · posted by

Verizon FiOS rollout slowing down for SoCal? Yikes!Verizon confirmed today that it has slowed expansion of its much sought-after FiOS TV service in Southern California to focus on adding customers where service is already available.

“We started in 2004 and have been really aggressive at getting fiber out there. But in order to get the return on our investment we need to focus on areas that we’ve already built,” said Jon Davies, a spokesman for Verizon FiOS.  ”We slowed down the build and really did a lot of direct marketing and door-to-door to get those customers to sign up.”

Davies says FiOS TV is still expanding in our area, just not as fast as planned. I guess that means if you’re getting FiOS sales people knocking on your door, you are still on the list to get service soon.

In Orange County, FiOS is in certain parts of Brea, Cypress, Fountain Valley, Garden Grove, Huntington Beach, La Habra, La Palma, Los Alamitos, Seal Beach, Stanton, Westminster and certain unincorporated areas.

This is a major detour from the glowing report the company gave two weeks ago to announce that FiOS service was now available to 1 million California households. Not to mention, the slowdown goes against the statement made by Eric Rabe, Verizon’s senior vice president of media relations, that Verizon is building as fast as it can.

Davies said Rabe was referring to the national rollout. This slowdown, as far as Davies knows, is specific to Southern California.

The delay has absolutely nothing to do with the economy, Davies said, despite notices like the one on the city of Walnut’s web site (and confirmed after a call to the city) saying otherwise:

City of Walnut says Verizon delaying FiOS rollout.

“I think some cities have jumped to conclusions,” Davies said. “In some areas, maybe they saw that there was not so much activity going on so they jumped to conclusions.”

Verizon launched FiOS TV service in Orange County in 2007, offering residents an alternative to cable and satellite TV. Its fiber-optic service, which often requires digging up local streets and front yards to lay cable, has been praised for the variety of channels, quality of service and lower prices. Recently, however, some readers put a damper on the FiOS parade and complained about installation and service issues.

However, Davies added, Verizon is still expanding in Orange County — just not as fast as it originally planned.

“We’re still doing construction right now. But in the first four to five years, we were going at a very high rate to pass 1 million homes. In the first half of this year, we’ve slowed down the build,” he said.

He expects FiOS to get back on its scheduled rollout in the second half of this year. But he couldn’t say whether that move could once again be deferred if FiOS doesn’t sign up enough customers between now and then.

Thanks to reader tips (this one from a loyal Seal Beach reader), I can find answers to your FiOS questions. Let me know what’s happening with FiOS or U-verse in your hood. I am also compiling a list of locations where the services are available. Just e-mail me at thegadgetress@ocregister.com. Thanks!

More FiOS news:


Check out the Gadgetress Guide to local TV services

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 3 Comments

  • A V Rabinowitz says:

    I see that your byline today made it on to the homepage of dslreports.com.

    As far as Brea, I own one rental in the small section that Verizon serves in Brea, and I have yet to receive notification that my house is eligible to be served. No door hangar solicitation pieces, or mail pieces 9as what I have experienced with my rentals in the Verizon served areas of the Inland Empire).

    I asked the neighbors on eiher side of my rental, and they both say have heard nothing (in all fairness, neither really knows what Fios is anyway), and as I drive around the small neighborhood that Verizon serves in Brea, I don’t see any of the Fios boxes.

    Possibly, Fios was scheduled to be deployed sometime this year, and maybe that’s still the case, just not yet in Brea. It would have to tie into the La Habra central office, so once Fios is deployed in that city, one would assume that Fios will be deployed into the small section of Brea that Verizon serves.

    • Thanks for the update AV… My goal is to figure out what is happening with FiOS/U-verse in every O.C. city, and not by just relying on readers ;) . Keep the updates coming!

      • danny o says:

        att uverse awesome verizon suck monkey balls
        the only flaw on att u verse is 1 only 2 hd stream at the same time rumor it might roll out a new update that support 4 hd stream :-P and 2 is if you have noisey kids they tend snoop around the ″the residential ″gate way and knock it over and unplugger it therefore loosing connection in all reciever and have to wait 5 min to boot , the longest i exp was 10 :-( sooo horrible hope it wont happen again

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