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AT&T’s U-verse TV was ‘pen strokes’ away in Lake Forest

August 13th, 2009, 7:30 am · 6 Comments · posted by

Where is AT&T's U-verse service? Readers: This is part of an ongoing series of updates on what happened to the AT&T U-verse rollout in Orange County. The company said last month that it was halting further expansion in seven O.C. cities. I’m talking to each city so keep checking back for updates!

If you live in Lake Forest and can’t get AT&T’s TV service,  sorry folks. It’s not coming anytime soon.

“I thought we had some very productive meetings with AT&T’s staff,” Robert L. Woodings, the city’s public works director said during an interview earlier last month. “I think there are some (permits) that are just pen strokes away after they refresh their deposit.”

But after checking city records, Woodings discovered out that on July 14, 2009, AT&T told the city it was pulling its four permit applications until further notice. Those four permits were submitted on March 4, 2009, and AT&T’s outstanding balance was $1,719.25 for plan check fees.

More on the U-verse impasse

Woodings, who recalls initial requests from AT&T were in the “vicinity of 100 permits,” believes AT&T’s withdrawal is a business decision.

AT&T, which began talks with Lake Forest around 2007, has generically voiced its frustration with the cities. A spokesman told me the company has gone back and forth to answer questions and address concerns of several cities. Some 220 cities in California let the telecom company upgrade and add new equipment in order to offer TV service. But seven cities in Orange County – including as well as CypressDana PointIrvineNewport Beach, San Clemente and Tustin – have made the process not worth AT&T’s effort. 

Lake Forest’s Woodings says the city sought more answers, requested plan changes and a deposit from AT&T. Like other cities, Lake Forest is concerned about the location of the U-verse utility cabinets and AT&T agreed to screen or landscape around them. The city doesn’t want cabinets in front of someone’s home or in a place that would cause a problem for drivers. Woodings said that is just part of the process — regardless of the company.

“Our plan check process typically results in several submittals. The site specifics need to be confirmed and identified before they get to construction,” Woodings said. “From my perspective, I respectfully disagree. It hasn’t been a difficult process.”

If Lake Forest residents want to voice their opinion on the topic, they can contact Debra Rose, the city’s public information officer at 949-461-3414.

Previous U-Verse news:

Check out the Gadgetress Guide to local TV services

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 6 Comments

  • Ben says:

    That is too bad. I have U-verse in Laguna Hills and so far I’ve been very impressed. The only tip I have is to request the Cat-5 install and not the coaxial install. Faster and, according to various forums, coax installs have a few issues.

  • dan says:

    quit stroking your pen and get it here

  • Rob says:

    It may be because ATT is going to take a look at aquiring Directv once Liberty Media is done packaging it up for purchase

  • Eric Cooper says:

    I have heard more bad things than good things about U-Verse, and I am pretty satisfied with DirecTV, so I will stick with that. By the way, Rob, ATT already has a marketing relationship with DirecTV

    • rickpaul says:

      I switched to U-Verse about 1 year ago and love it. In fact, I love it so much that I wont consider buying a house in an area without it. That’s how good it is.

      U-Verse is about 100x better than cable. It is WAY better than Cox or Time Warner. I never realized how much the cable companies suck until I switched. No more choppy HD, no more blocky analog signal…

      I have never heard anyone come up with a reasonable complaint about u-verse. Unlike the rest of AT&T, Uverse has excellent customer support.

  • corndog says:

    I have Cox and would love to see some competion
    How hard can it be to get U-verse! oh! It’s the derrlicts at the city of Lake Forest! No wonder.

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