Comments on: Verizon FiOS TV losing steam? Growth rate slips

By: Andrew in Costa Mesa

Andrew in Costa Mesa — Thu, 29 Oct 2009 23:24:53 +0000

I wish Verizon FiOS was available in Costa Mesa. It’s the only provider that carries BBC World. If not, then I wish AT&T U-Verse would carry BBC World.

By: FormerCustomer

FormerCustomer — Thu, 29 Oct 2009 15:59:40 +0000

I used to subscribe, then cancelled. Good: Service was excellent. Better than previous cable service. Bad: Did not guarantee monthly rate. My monthly bill kept on rising despite a 12 month price guarantee. Verizon did not take responsibility for price increases, thus I felt ripped off and then cancelled bundle service.

I kept Internet only service. Billing is still very horrible. I don’t enjoy being passed along the difference services. Remember to call FiOS, not regular Verizon, otherwise they can’t help you.

By: Tamara Chuang, a.k.a. The Gadgetress

Tamara Chuang, a.k.a. The Gadgetress — Tue, 27 Oct 2009 00:25:56 +0000

Okay — Verizon went all out in New York. Better?
(I also added the numerous East Coast cities FiOS entered in recent months. See addendum in story.)

By: poe

poe — Tue, 27 Oct 2009 00:10:57 +0000

i really wouldn’t say that Verizon “went all out on the East Coast”, that’s extremely misleading since it’s not really available on most of the east coast-just in select areas. That is essentially Verizon’s whole problem with not having as many new subscribers and why it’s slowing down–MOST of the people that WOULD sign up for it, can’t because it’s not available in their area. I know 10 people who want it right now but can’t get it…………

By: tom

tom — Mon, 26 Oct 2009 21:17:29 +0000

I have regular dsl with verizon, when it went down , took them 2 weeks to fix it.
everytime I call CSR, I get some one in mexico or philipines who does not care.
fios is avail in my area, they have to pay me to get it!!!

By: BORICUA

BORICUA — Mon, 26 Oct 2009 20:47:46 +0000

It’s no wonder that sales are down. Service is not available at most places out here in Orange County. I was trying to get the service in Buena Park and it’s not available here.