Comments on: Time Warner loses 84,000 customers, makes less money

By: Stylinstu

Stylinstu — Sat, 12 Dec 2009 21:53:45 +0000

Brian, don’t forget TVShack. net too.

By: brian

brian — Fri, 06 Nov 2009 20:41:44 +0000

Most of these companies are trying to more with less, the only thing they understand is numbers, when the numbers drop they will react (like the music companies, too late)

I have my pc hooked up to the tv and I stream netflix, and hulu and now almost all cbs programming without using cable tv!
I only use one remote control and dont need the mouse or keyboard.
It’s call media center and it’s made by microsoft and built in to most vsersions of Vista and Windows 7. try it, it will save you money!

By: Jimmy

Jimmy — Fri, 06 Nov 2009 18:59:45 +0000

do you get the lakers home games?

By: ingodwetrust

ingodwetrust — Fri, 06 Nov 2009 18:23:12 +0000

I canceled all the movie channels because the movies were always the same month after month. My internet isn’t faster either.

By: JChandjd

JChandjd — Fri, 06 Nov 2009 05:50:30 +0000

If Time Warner sails off the end of the earth I sure hope it has Cox Cable in tow!

By: Lori

Lori — Fri, 06 Nov 2009 04:55:01 +0000

I can’t even BEGIN to tell you the nightmare that is TIME WARNER.

This company has NO business being IN business.

By: nguyen

nguyen — Fri, 06 Nov 2009 04:22:38 +0000

good news

By: caseclosed

caseclosed — Fri, 06 Nov 2009 03:07:22 +0000

Only 84,000 I am in shock it should have been 184,000 in Anaheim alone.

By: Rebecca F

Rebecca F — Fri, 06 Nov 2009 01:05:54 +0000

I agree, but the important thing to note is how often you have to call customer service. Which may be in english but is nevertheless a JOKE

By: Rebecca F

Rebecca F — Fri, 06 Nov 2009 01:02:06 +0000

Hahahahahaha….omg that is hilarious!!

By: Spencer Haywood

Spencer Haywood — Fri, 06 Nov 2009 00:52:18 +0000

Not sure why you guys give the bloggers on OCR a hard time, they are the only ones that keep me coming back to this website.

By: Irving

Irving — Fri, 06 Nov 2009 00:31:17 +0000

Dealt with them once when trying to reconcile a final bill for my deceased mother. I felt like I was calling a mental hospital in which the patients had taken over. Strange place, I’m gald they are not my provider.

By: H8TCable

H8TCable — Fri, 06 Nov 2009 00:28:01 +0000

Note to Totally Worthless Crap

1) If your going to charge me $65 a month, Give me ala cart!

2) Cut the bloated wages of your CEO and his overpaid cronies!

By: Jonathan

Jonathan — Fri, 06 Nov 2009 00:23:37 +0000

Time Warner needs to give us ESPN 360!

By: ALI

ALI — Fri, 06 Nov 2009 00:21:27 +0000

Tim Warner really is TERRIBLE! About a month ago, I came home to my cable and internet not working. When I called them they said I called them and cancelled because I was moving out of state. Funny thing is they didn’t believe me, that I didn’t call them! However could not explain why it was that if I called to cancel- why did i still have my cable box and router? They did admit that they ask no security questions to make sure they are accessing the correct account when you call into their service center. To top it off I used to have a great deal- which they claimed I couldn’t get anymore because it wasn’t available in their system anymore. Sounds like a scam to me.

Great job time warner- glad the numbers show how bad you guys are doing as well!

By: Kevin

Kevin — Fri, 06 Nov 2009 00:07:22 +0000

I had TW and when AT&T U-Verse came into my neighborhood, I could not switch fast enough. I now enjoy fantastic HD quality, better overall picture quality, a great DVR, and I have not had the problems I did with TW. Good riddance to TW!

By: ThisIsNotAnExit

ThisIsNotAnExit — Fri, 06 Nov 2009 00:06:16 +0000

As much as I hate Time Warner, I have to say all of the 6 years I have been with them, all the the times I spoke with customer service, I have NEVER had anyone who did not speak perfect english. You sound beyond racist.

By: Tamara Chuang, a.k.a. The Gadgetress

Tamara Chuang, a.k.a. The Gadgetress — Thu, 05 Nov 2009 23:55:56 +0000

Back now from my half-day interview. Sorry you had to wait Paul. As Nancy said, comments must be approved by the blogger. However, this is only the case for first-time commenters to a blog. After that, comments should go public immediately (although this hasn’t always been the case). I inadvertently must have approved the comment in question through — it probably came in while I was on my mobile phone and I didn’t look closely at the user name. Thanks for the heads up. You can always e-mail me at thegadgetress@ocregister.com.

By: Nancy Luna, Staff Writer

Nancy Luna, Staff Writer — Thu, 05 Nov 2009 23:38:02 +0000

Paul: Nancy Luna, Tamara’s co-worker here.
I also write a blog for ocregister.com, and I’d like to take this opportunity to educate you and others about comments. Each blogger is responsible for monitoring his/her comments, in addition to all the other work we do. So, sometimes inappropriate comments slip in without us noticing, because we are juggling many different things, including providing YOU breaking news. We try our best to stay on top of things, but sometimes we need your patience. In this particular case, Tamara was out on an interview when this commenter posted. Maybe next time, you could send her an email stating “Tamara, did you see this comment ??..” My readers alert me all the time, and I appreciate the tips.

Thanks, Nancy

By: Bren

Bren — Thu, 05 Nov 2009 22:36:34 +0000

Glad to hear it. They were overpriced, and their customer service was terrible. When I canceled my service, the lady had the nerve to say “well good luck with U-Verse, I’m sure I’ll see you back with us.” Now Time Warner is eating those words. I’ve never been happier than being with AT&T U-Verse!

By: Ted

Ted — Thu, 05 Nov 2009 22:27:38 +0000

Time Warner Sucks.

They have lousy products and services and customer satisfaction is incredibly low. This should not come as a surprise to anyone.

This is the power of free market. Businesses compete for customers. When they don’t do a good job, they lose money and (hopefully) exit the market, leaving only good businesses behind.

By: Mark

Mark — Thu, 05 Nov 2009 21:54:17 +0000

I agree with this artilce completely. Their cable service and quality is sub-par. Their customer service is also equally bad. I am not trying to fuel the fire but damn. I had to switch to them becuase my association does not allow satellite dishes, I know I was getting more with Dish Network, and the picture quality was crystal!!! Oh, did I mention that the roadrunner service has never been slower. I cannot wait for January when I get my annual increase….