Comments on: Cox’s special TiVo adapters now available in O.C.

By: Bob A. Booey

Bob A. Booey — Thu, 03 Dec 2009 05:05:25 +0000

No, On Demand isn’t supported. Hopefully sometime in the future!

By: Mike

Mike — Wed, 02 Dec 2009 02:14:07 +0000

Does Cox Video on Demand work with the adapter?

By: NuShrike

NuShrike — Tue, 01 Dec 2009 03:50:02 +0000

Your blurb/quote from Michael Taube makes you, and this article sound very NAIVE.

A SDV tuner DOES NOT CHANGE your HD reception quality. It only lets you tune to channels hidden under SDV.

It’s just a simple pass-through that just happens to be able to tell the head-end “hey, I want to watch channel NNN” which the default cable-card TiVo can not do.

As for the TA, I got it Nov 23, and it’s been working flawlessly after getting past the activation question. Just plug it all in (coax and USB), call CS (which shunts you to a special department) to activate it, and then wait ~20 minutes for it to become active. There’s threads on tivocommunity and avsforum that explains these pretty well.

By: Bob A. Booey

Bob A. Booey — Sun, 29 Nov 2009 04:22:26 +0000

I just got my two adapters today. Both are finally up and running but it took a bit of time and effort. I called the activation number a couple of times and the amber light was still blinking (I waited over 30 minutes each time). So I called the customer support number and she “aligned the adapters with my account” then resent the signal to the adapters. Still no luck. I did another call to CS and he had no other answers for me so we set up a service call on Monday. Then for some reason, they started working a couple hours later. Maybe it took a long time to download all the info? Who knows, but at least now I can get all the channels I pay for! For what it’s worth, COX customer service was great when I picked up the boxes and when I had to call for help.

By: Eric Lord

Eric Lord — Sat, 28 Nov 2009 07:10:19 +0000

I had two two tuning adapters delivered for our two TIVO’s on Wednesday before Thanksgiving. Neither one will connect and very few at Cox know how to support them.

According to one tech at Cox, they are simply ‘supposed to work’. A Cox technician is coming out tomorrow as they think our signal is too week. I’ll post a follow up as soon as they come by.

Don’t expect a lot of support for at least another week or so. Very few people at Cox know about the adapters, let alone how to support them.

Good luck!

By: Warren

Warren — Sat, 28 Nov 2009 06:32:59 +0000

Everything Seems to be working great. I’m looking foward to adding to my home network now that the SDV issue is resolved.

By: Mitchell

Mitchell — Sat, 28 Nov 2009 04:55:03 +0000

Cox is NOT support Media Center enven though windows 7 fully supports it. They will NOT allow media center to sync with their network.

By: Warren

Warren — Sat, 28 Nov 2009 01:39:41 +0000

I’m installing my adapter now. I’ll provide an update once everything is running smoothly.

The Cox store in Quail Hill, Orange County is undergoing major renovations. Although nothing is official, Cox has hinted to me in the past that new services are coming. The store stated that new services are coming which is why they were renovating but did not have any details. Who knows, maybe they are finally giving their DVR service multi-room viewing or some other enhancements that actually provide value to their customers.

By: Tamara Chuang, a.k.a. The Gadgetress

Tamara Chuang, a.k.a. The Gadgetress — Fri, 27 Nov 2009 21:19:56 +0000

Glad you got one TiVoGirl… Was going to personally message you but it’s just been one of those weeks. Thanks to all the readers who have helped me keep track of what Cox is doing — or not doing

By: TiVoGirl

TiVoGirl — Fri, 27 Nov 2009 21:10:54 +0000

Picked one up at the Quail Hill store today. Happy to say that it seems to work! One piece of advice to those installing — make sure you allow the full 20 minutes for the amber light to become steady after installing the device. Don’t panic and assume it isn’t working — it just takes some time to download all the channel information.

And all I can say to Cox is — it’s about time!