AT&T U-verse raising TV, phone, Internet prices in 2010
December 21st, 2009, 12:26 pm · 17 Comments · posted by Tamara Chuang, a.k.a. The Gadgetress
UPDATE, at 4:29 p.m.: AT&T says Internet price increases affect new customers only and not existing customers. TV prices affect everyone.
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No AT&T U-verse service goes untouched by the latest round of price hikes for 2010. Most customers will see a $3 to $5 increase in their monthly bill when the new prices go into effect Feb. 1, 2010, confirmed an AT&T spokeswoman.
U-verse, which offers phone, TV and fast Internet service, is available in several Orange County cities. Here is a list: U-verse in O.C.
AT&T says the increased costs reflect more TV channels and better options, including more TV apps and the recent addition of 5 new HD channels. This is the company’s first price hike to its core TV service since launching in 2006.
AT&T isn’t the first to notify customers of 2010 price increases. Earlier this month, Time Warner Cable customers began receiving notices that bills were going up in January. See the earlier story: “Time Warner 2010 price hikes mostly affect those who order the least.”
AT&T provided examples for some of the price increases:
- The Filipino TV Package is changing from $21 a month to $25 a month. This reflects new channels that have been added.
- New U-verse TV customers will have a one-time service activation fee of $29.
- For U-verse Voice, Unlimited service will now be $33 a month for existing customers and $35 a month for new customers.
More 2010 price increases: |
U-verse Internet service is also rising “to better reflect the value of our broadband service in the marketplace and better align our pricing structure across our entire service footprint,” said a spokeswoman. UPDATE (added at 4:24 p.m.): However, these increases affect only new customers only, says AT&T.
- Pro users, who pay $30 for 3 Mbps, and Elite users, who pay $35 for 6 Mbps, will see their bills jump $5 a month.
- Express service, up to 1.5 Mbps, will no longer be offered as of Feb. 21.
But not everything is going up. Prices on the fastest Internet speeds are going down $10 per month for new customers only. Currently, those prices are $55 for Max (up to 12 Mbps) and $65 for Max Plus (up to 18 Mbps).
In the AT&T U-verse forums, customers specifically mention which TV package prices are going up: Family and U100 will be going up by $5. U200, U300 and U450 will be going up by $3. U-verse Voice Unlimited will go up by $3.
AT&T U-verse is available in parts of these cities: Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Fountain Valley, Fullerton, Garden Grove, La Habra, La Palma, Laguna Hills, Laguna Niguel, Mission Viejo, Orange, Placentia, Rancho Santa Margarita, San Juan Capistrano, Santa Ana, Stanton, Villa Park, Westminster, and Yorba Linda. For more, visit the Gadgetress U-verse page HERE.
If you get a letter from your TV provider about rising fees, let me know via e-mail: gadgetress@gmail.com. Thanks!
Recent U-verse stories:
For more on TV services, see the following links:
 * Time Warner Cable* Cox Cable * Verizon FiOS * AT&T U-verse |
* DirecTV * Dish Network * Web TV * All TV |
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In this economy, the more they raise their prices, the more people will cut back or cancel service. I’ve already cut some of my Time Warner service, looking at cutting more.
All I know is ATT took HDnet Movies away from my package and they replaced it with 5 channels I have no interest in… one of those is TBN-HD. It was an awful trade, and they are charging me more money now. Awful. Just awful. I wish I could just pay for the channels I want.
$3 per month = $36/year – still 1,000 times better than Cox and 20% cheaper!
If my cell phone cost increases I will change over to Trac-Phone like I did for my wifes phone.
They have to pay for their incessant sales pitch calls some how or other. I have told them several times a week that my DISH service works best for us as we travel in our motorhome quite a bit and our DISH box gives us the satellite service at home or on the road. U Verse does not provide this benefit…wait…is that them calling AGAIN?
No worries, I’ll just trim down the serice to match the increase as much as I can. Eventually they will be rid of me as we slowly meet at zero sum.
Snag those profits AT&T!!!!
HAHA! This from a company whose tag line should read “More bars, in LESS places” I’d have no issue with the hike but for that I expect better coverage.
should it be “no more bars in all places?” i always experience this…so they should stop bragging about their bars…
We recently switched from Cox to Dish and we are paying like half the price for the same services!! Cox did not care to budge when we were canceling to go to another competitor, they could not match it so we left and we are glad we did. It is easy to overspend on these services
How is it that everyone is raising there prices . But people are not getting pay raises . That is Ridicules’
welcome to the world of modern technology where satellite providers and cable companies and wireless providers suck but they still rule…
Good thing I can’t get U-Verse!!!
BTW… Thanks AT&T for the new cell tower in my neighborhood. Now I get 5-Bars anywhere in the house! Reception was GPRS or Non-existant before. Your doing something right!
In a declining economy they are increasing prices???? What gives???
So far and up to this point I have been very satisfied with Uverse but this definitely is changing my mind. With my AT&T cell service under -performing as well………………..maybe it is time to change my provider.
Ouch–just signed up for U-verse. The system is not even installed yet and already getting a price increase. I’ll probably cancel everything after six weeks except for the digital phone and go back to using my dial up modem (and a digital converter) with a cheap ISP. It’ll still be an improvement going from 28k on my analog line to maybe 48k-56k on the new fiber optic digital line. Going to miss the new DSL. At any rate I’ll have finally surmounted the old analog-to-digital switching station that AT&T never got around to upgrading for my neighborhood….
I believe ATT is using the price increase to bombard us with more advertisements for U-verse. It makes me mad they raise prices and than send out even more junk mail.
ATT-U verse–Where to begin?We went into a U verse store here in Conejo Valley ,were told one thing,when the installer got here ,another, and horrible support . They are a public utility, right? . I found the complaint box on the FCC website ,wrote in, and suddenly att wanted to make nice .The service seems to work o.k. but man, those price increases and their customer service arrogance . Can Tech Gadgetress please find out what the average or low end salary is there ? Shouldn’t that be public record since they’re a utility ? I bet its a lot more than us poor devils fighting against their price increases.
I’ve had nothing but good experiences with UVerse…including VISA cash cards for subscribing. The tech that installed my UVerse router was very, very competent. Any time I have had reason to call AT&T I’ve gotten customer support that answered my questions quickly and thoroughly. I had DirecTV on the east coast, and a business telephone line that got service quickly, but AT&T seems to be the right choice for me..plus it is waaay cheaper than three separate bills.