Have a problem with your cell phone? I’ve tracked down all the customer service contacts you’ll need. And then some. I’ll be adding more companies as time goes by. If you have something to add or suggest, please send me an e-mail.
Topics:
Latest mobile headlines on Gadgetress: Click HERE
Looking for…?
Talk is Cheap? Finding a cheaper cell phone plan: (Pub. Dec. 2008)
Part I: Cheapest family plan for texters
Part II: Cheapest family plan
Part III: Are prepaid plans for you?
Part IV: MetroPCS’ cheap, unlimited service
More to bookmark:
AT&T Wireless H eadquarters: Dallas, TX
Web site: wireless.att.com
E-mail the CEO: www.wireless.att.com/about/meet-us.jsp
Customer service: 1-800-331-0500 or 611 on phone
Hearing/speech impaired: 1-866-241-6567
Support: www.wireless.att.com/support
Device support: www.wireless.att.com/support/content.do?page=support-homeOfficial forum: forums.wireless.att.com/cng/
Coverage map: www.wireless.att.com/coverageviewer/
AT&T Wireless archive on Gadgetress: Click HERE
Boost Mobile (div. of Sprint Corp.) Headquarters: Irvine, California, 949-789-4800
Web site: boostmobile.com
Management: boostmobile.com/about/exec_team.html
Customer support:
support.boostmobile.com/contact_customer_care.html
1-888-BOOST-4U (1-888-266-7848)‘Unlimited by Boost’ support: 1-877-TLK-MORE
Boost Mobile archive on Gadgetress: Click HERE
Sprint Corp. Headquarters: 6391 Sprint Parkway, Overland Park, KS 66251-4300
Web site: sprint.com
E-mail CEO Dan Hesse: dan@sprint.com
Customer service: Dial *2 or call:
888-211-4727 (Sprint phones)
800-639-6111 (Nextel phones)
800-877-4646 (Wireline services)
More contact numbers: Sprint’s Contact Us pageCoverage map:
coverage.sprintpcs.com/IMPACT.jsp?Official user forum: http://forums.buzzaboutwireless.com/baw/
Unofficial Sprint sites:
- Sprint Rants: www.sprintrants.com, and Sprint Rants blog
- Sprint Connection (Kansas City Star newspaper)
- Sprint Users site, which is by Sprint users for Sprint users
Sprint archive on Gadgetress: Click HERE
T-Mobile U.S.A. Headquarters: Bellevue, Washington
Web site: t-mobile.comCoverage Map:
t-mobile.com/coverage/pcc.aspxCustomer service: 611 on phone, 1-877-453-1304 or send an e-mail.
Snail mail: Customer Relations, PO Box 37380, Albuquerque, NM 87176-7380Unofficial sites:
- TmoNews.com, the unofficial T-Mobile blog
- Cellphonesignal.com, “Connecting T-Mobile users”
T-Mobile archive on Gadgetress: Click HERE
Verizon Wireless West headquarters: Irvine, CA
Web site: verizonwireless.com
Customer support: support.vzw.com
Dial *611 from cell phone
(800) 922-0204 (Monday-Sunday, 6am-11pm)
Pay as you go customers: (888) 294-6804Coverage map:
verizonwireless.com/b2c/CoverageLocatorControllerUnofficial sites:
- VZWForums.com - The unofficial Verizon Wireless Community
- Verizon Voyager, a fan site for the LG Voyager phone
Verizon Wireless archive on Gadgetress: Click HERE
Cell phone news/reviews (in no particular order):
- IntoMobile.com – Phone news
- PhoneScoop.com – News, reviews
- EVDOinfo.com – News on EVDO technology
- FierceTelecom.com – Wireless industry news
- Mad4Mobilephones.com -News site based in the U.K.
- Textually.org - Texting, MMS, SMS news
- Slashphone.com – Mobile news site
- PhoneArena.com - Cell phone news, reviews
- EngadgetMobile.com – Latest phones, pictures
- Mobiledia.com – Reviews
- TUAW.com - The Unofficial Apple Weblog
- Cellphoneusers.org - Cell phone users forum
- PhoneArena.com – User forum
- PPCGeeks.com – User forum for Microsoft’s Pocket PC
- Howardforums.com — All around good user-input site for mobile reviews, news, user tips.
Searching for a recent headline? Visit “Recent cell phone news on Gadgetress” or check the cell-phone category.
- TheTravelInsider.info – Tips on unlocking cell
- ManualsOnline.com – Search for cell-phone user manuals
- Validas.com - Tool to analyze costs
- BillShrink.com -Tool to analyze costs
- Cell reception guides: Mobiledia’s CellReception.com (includes dead zones, cell tower locations), SignalMap.com (mapped by users), AntennaSearch.com (information may be old).
- AndroidCommunity.com – T-Mobile G1 – Google phone
- Google and Blog, Android news - Another T-Mobile G1 news site
- AllAboutSymbian.com - Symbian mobile operating system
- AllAboutiPhone.net – All about the iPhone
- Rimarkable.com – The official unofficial BlackBerry blog
- Crackberry.com – The #1 site for users (and abusers)
- Heliocity.net – The unofficial Helio blog
- VZWForums.com - The unofficial Verizon Wireless Community
- TmoNews.com, the unofficial T-Mobile blog
- Cellphonesignal.com, “Connecting T-Mobile users”
- Sprint Rants: www.sprintrants.com, and Sprint Rants blog
- Sprint Connection (Kansas City Star newspaper)
- VirginMobiles.blogspot.com – Promo codes for Virgin Mobile


eadquarters: Dallas, TX
Headquarters: Irvine, California, 949-789-4800

Here's a list of TV/mobile companies helping consumers one tweet at a time.




