Where to go for help when it comes to TV:

• Cox Communications
• Time Warner Cable
• AT&T U-Verse
• Verizon FiOS

Cox Communications – Orange County
29947 Avenida de las Banderas
Rancho Santa Margarita, CA 92688
Web site: www.cox.com/OCPV
OC contact page: ww2.cox.com/aboutus/orangecounty/contact-us/residential-local.cox

Support: 800-234-3993, 949-240-1212, or press 611 from your Cox phone

More help/contacts: https://www.cox.com/support/ocpv/contactsup/

Network status: support.cox.com/sdcxuser/asp/cox_networkstatus.asp

HD channels: http://www.cox.com/ocpv/HDTV/programming.asp

HD channel rollout by city: http://www.cox.com/ocpv/HDTV/city_list.asp

OC Cities: Aliso Viejo, Camp Pendleton, Capistrano Beach, Coto de Caza, Dana Point, Dove Canyon, Foothill Ranch, Ladera Ranch, Laguna Beach, Laguna Hills, Laguna Niguel, Lake Forest, Mission Viejo, Monarch Beach, Newport Coast, Orange, Palos Verdes, Portola Hills, Rancho Santa Margarita, San Clemente, San Juan Capistrano, San Pedro, Silverado Canyon, Trabuco Canyon and Tustin.

Most recent Cox headines:

Customer Care Communications
3430 E. Miraloma Ave.
Anaheim, CA 92806

Local leadership:  Debi Picciolo, President of Residential Services took over from Fred Stefany, Division President, as of March 2009.

Support: 1-888-TW-CABLE

Web site: http://www.timewarnercable.com/SoCal/

Pricing by city: Click HERE

Network Status: http://www.help.rr.com/AA/rrwho.aspx?ReturnUrl=/HMSLogic/network_status.aspx

Channels coming soon: http://www.timewarnercable.com/socal/programming/alerts.html

OC Cities: Anaheim, Brea, Buena Park, Orange, Costa Mesa, Cypress, Diamond Bar, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Huntington Beach, La Habra, La Habra Heights, La Palma, Leisure World, Los Alamitos, Newport Beach, Placentia, Seal Beach, Stanton, Sunset Beach, Tustin, Westminster and Yorba Linda.

Most recent Time Warner headlines:

Older headlines:

• Time Warner’s new HD channels and why Costa Mesa, Tustin get them first (Oct. 29, 2008)
• Time Warner still cleaning up cable merger mess in O.C. (Oct. 28, 2008)
• Time Warner Cable’s new features finally coming to O.C. (Oct. 28, 2008)
• OC gets a new cable Internet company (Wednesday, September 10th, 2008)
• Californians not so speedy when it comes to Internet (Tuesday, August 12th, 2008)
• Behind the TV services (Tuesday, May 8th, 2007)
• New TV tricks from your cable company (Tuesday, March 27th, 2007)

AT&T U-verse

Web site: uverse1.att.com

Customer Service: 1-800-288-2020 and say ‘U-verse

Technical Support: uverse1.att.com/un/loadSupportLandingPageAction.do

Channels: https://uma.att.com/general/201-AMSS-X-DMA2-POPUP.html

HD channels: http://www.att.com/gen/sites/iptv?pid=8695#availableHD

OC Cities: Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Fountain Valley, Fullerton, Garden Grove, Irvine, La Habra, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Stanton, Tustin, Villa Park, Westminster and Yorba Linda. (As of Dec. 10, 2008)

User groups, blogs tracking U-Verse:

• www.uverseusers.com
• uverse-universe.com plus the forum

Most recent U-verse headlines:

Older:

• AT&T’s U-verse TV service still targeting Irvine
• What TV service has most satisfied customers? (Hint: Not cable)
• AT&T launches TV in OC
• What’s up with this digital TV deadline?
• Guide to TV services in OC
• Where in the world is AT&T’s U-verse?

Verizon’s FiOS

Support: 888-553-1555

Billing: 800-483-3000

Web: Verizon.com/fiostv

OC cities: Brea, Cypress, Fountain Valley, Garden Grove, Huntington Beach, La Habra, La Palma, Los Alamitos, Seal Beach, Stanton, Westminster and certain unincorporated areas (Last UPDATED 5/6/09)

Future cities: Dana Point, Laguna Beach and  Laguna Niguel

Related web sites:

• Verizon’s official Policy blog

Most recent FiOS headlines:

Older:

• Speed up your Verizon FiOS Internet for free; just ask
• FiOS Internet service at a standstill in OC
• Behind the TV services in OC
• Verizon FiOS TV expands in O.C.
• UPDATE: FiOS TV coming to your home faster
• Guide to TV services in OC

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TiVo

Unofficial sites:  Tivoblog.com