AT&T offered another update on the health of its U-verse TV and Internet service in this morning’s quarterly earnings report. It’s still growing!
The company added 240,000 net new TV customers, which brings the number of U-verse subscribers to 1.8 million nationwide. That’s up 1 million customers from the same time last year.
More than three-fourths of U-verse TV subscribers also purchase Internet, home phone or wireless phone service from AT&T. See the chart on the lower right for the growth of U-verse customers in the past year.
U-verse is offered in several Orange County cities. But as many residents know, that doesn’t mean you can order service. In some cities, the company has been unable to get permits to place large utility boxes in neighborhoods. For more details, see my earlier series of stories about AT&T’s struggles in seven Orange County cities – Cypress, Dana Point, Irvine, Lake Forest, Newport Beach, San Clemente and Tustin.
Still, in the 225 cities where service is available, 20 million households nationwide can order service. With around 1.8 million paying customers, the U-verse penetration is approximately 12 percent. In California, U-verse is available to 3 million homes and businesses.
Combined with customers who order satellite TV service, AT&T had 4 million video customers.
As for high-speed U-verse Internet, AT&T added 252,000 net new subscribers during the third quarter. That helped the loss of at least 162,000 DSL customers. Combining its U-verse, DSL and 3G wireless Internet customers, AT&T had 17.1 million broadband customers by the end of the quarter, up 138,000 customers during the quarter.
For those keeping track of Apple iPhone users, AT&T activated a whopping 3.2 million iPhones during the quarter. About 40 percent of the iPhone activations were customers new to AT&T. Overall, the company added 2 million wireless subscribers. While this makes it AT&T’s best third-quarter in five years, the company apparently lost a big chunk of customers. Still, AT&T ended the quarter with 81.6 million wireless customers.
The company made $3.2 billion (attributed to AT&T operations) on $30.9 billion in revenues. That was about the same as third-quarter last year, when AT&T made $3.2 billion on revenues of $31.3 billion.
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