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Archive for the 'back up' Tag

How to access your files from anywhere

March 13th, 2010, 8:34 am by

Stump the PC Club is a free tech-advice column written by members of the North Orange County Computer Club, which has been in existence since 1976. Visit the club’s site at noccc.org. And don’t forget to stop by the Gadgetress’ home for the PC Club, at ocregister.com/link/pcclub, to find out how to ask a question and read past answers.

QUESTION: Occasionally when I’m traveling I’d like to have access to a file on my home PC. The file could be a picture, a Word document or a PowerPoint presentation. What do you suggest?

PC CLUB: Fortunately, there are several options for making files on your PC available to you when you’re away from your desktop provided that you have Internet access. Also, some of the solutions require special hardware including a router.

Here are several options: Read the rest of this entry »

PC stopped working? How to save or recover important files

February 27th, 2010, 8:30 am by

Stump the PC Club is a free tech-advice column written by members of the North Orange County Computer Club, which has been in existence since 1976. Visit the club’s site at noccc.org. And don’t forget to stop by the Gadgetress’ home for the PC Club, at ocregister.com/link/pcclub, to find out how to ask a question and read past answers.

QUESTION: I have HP-Pavilion PC running Vista Home Premium with 3GB memory and 400 GB hard drive. One day my computer didn’t start and I tried to restart it and nothing worked. I had an extended warranty and I brought the PC in for service. They performed diagnostics and without my knowledge they used System Recovery to reinstall the factory-shipped operating system.  I didn’t have a backup of my files and I lost everything that I had on my hard drive. Is there a way I can recover my lost files from the hard drive?

PC CLUB: In a word, no!

The System Recovery restore process formats the hard drive and overwrites it with the original factory files and settings. This frustrating situation is a result of several issues. One, users do not always know the right questions to ask before allowing someone to work on their PC and two, PC repair personnel frequently do not warn users of the consequences of such a restore procedure. I would put more blame on the service company which should have known better. I’m not letting you off the hook either. You should always back up your data before letting anyone touch your PC. Of course you know that now. Read the rest of this entry »

When a PC crashes, CMS’ BounceBack to the rescue

January 12th, 2009, 10:16 am by

The show ended Sunday. Here is the rest of what I saw at CES… To see more, visit Gadgetress@CES 2009

When a computer crashes, consumers bemoan the fact that they never backed up their photos, music and other valuable documents. No more!

CMS Products, based in Costa Mesa, announced a new fix at CES: Its “BounceBack Ultimate” software runs even if you don’t have a hard drive inside your computer. The company demoed the new software at CES by popping out a laptop’s hard drive and placing it on top so the computer was obviously running on the external drive:

Apparently, booting up a computer from a USB hard drive is difficult. CMS says this product is the first “commercially-available software product that enables computer users to instantly recover their PC following a hard drive ‘crash.’” The software stores (and backs up) all information on an external hard drive, which must be connected to the computer. The external drive can be from any company — not just CMS.

Whenever you restart your computer, it’ll ask whether you want to boot from the external drive or the computer.  If your computer suddenly stops working, a likely culprit could be a corrupt hard drive. So, select “external drive” when you boot up the computer, and you can begin the recovery process. The software will restore your computer’s hard drive to an earlier time when it was working properly. Also, make sure you have nothing on the external drive because BounceBack reformats the drive.

“BounceBack Ultimate” software is included with CMS’s external hard drives or you can purchase it for $99. It’s compatible with Windows XP. A Windows Vista version should be available in the next few weeks, according to the company. A trial version should be available. Check CMS’ site for details (the “Ultimate” version is not yet available on CMS’ web site, but here’s a link to BouceBack Pro). 

For the list of Gadgetress reports from CES, visit the headline page at gadgetress.freedomblogging.com/ces2009.

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