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Archive for the 'CableCARD' Tag

Cox moving 100 channels to on-demand format

November 13th, 2009, 1:28 pm by

Cox CableBeginning Nov. 25, Cox Communications in Orange County will roll out a new technology that will change how viewers watch 100 channels. Most won’t notice a difference but a small number — less than 1 percent — won’t be able to see the channels at all. (Thanks to reader TiVoGirl for the tip.)

In a letter mailed to customers this week,  Cox said it is migrating to the Switched Digital Video platform, which is one way cable companies can offer customers more channels. This opens up space for Cox to offer more HD channels. I’ll get to those new channels in my next post. UPDATE: And here’s that post: “Cox adding 15 HD channels in December.”

Cox, like other cable providers, is operating at maximum channel capacity. It can only air a certain number of channels 24 hours a day. But some channels take up more room than others — one analog channel occupies the same space as about 12 to 15 digital channels. Switching those analog channels to digital is one way for cable companies to free up space. This is what Time Warner is doing (see story: Time Warner makes room for 100 HD channels, kicks out others“).

The other method is by moving to switched digital video, which converts channels to a type of on-demand-only service. Customers still use their remotes as normal, turning to the channel they want. The majority of customers won’t notice the change — only, I’m told, a slight delay when they turn to a switched channel. But customers who don’t have a set-top box and rely on CableCARDs won’t be able to access the channels. Alternatives for these users are below.

“Switched Digital will allow us to maximize our network capacity, enable increased HD channels and entertainment options in the future. For example, now we have over 400 HD programming options [hours] and we continue to launch more HD channels,” said Cox spokeswoman Lana Ong. (Corrected at 4:45 p.m. Ong says she meant to say 400 HD hours of programming is available.)

Here are the affected channels — 100 in all: Read the rest of this entry »

Cox fix for TiVo users delayed

September 25th, 2009, 12:02 pm by

TiVo logoThe local Cox Communication delayed plans this week to be the first company wide to roll out the first Motorola- TiVo adapters. Cox was busy unveiling new software for its video-on-demand service. Cox now hopes to offer the TiVo device in Orange County before the end of the year.

That leaves some TiVo users without access to on-demand movies and shows, plus any channel that has been turned into an on-demand channel.

Because of a change in technology, TiVo users who rely on CableCARDs are unable to request on-demand shows without this adapter. This change doesn’t affect TiVo users who have a set-top box from the cable provider.

Cable companies are moving to the new switched digital video technology in order to use the pipe to a customer’s home more efficiently. By reducing the number of nominal channels streamed 24/7, a cable company can add new high-definition channels to the stream. The other channels are still there, but only broadcast when requested by the subscriber. To watch those, a TiVo user with a CableCARD will need this new adapter.

“We’ve maxed out on bandwidth,” said Lana Ong, spokeswoman for the Rancho Santa Margarita cable provider.

Earlier stories on TiVo and switched digital technology:

No TiVo love from AT&T U-verse

July 30th, 2009, 3:24 am by

AT&T U-verseAfter writing about a new cable TV service that could render TiVos useless, a reader wondered, what about TiVo and AT&T U-verse, a highly-desired alternative to cable?

Unfortunately, AT&T’s Internet-based TV service U-verse doesn’t support TiVo either. Like the cable companies who are rolling out switched digital video, U-verse uses the same two-way communication technology (see the earlier story, “More HD channels coming to cable TV, TiVo users impacted“).

Such technology allows a TV company to make the most of limited video capacity. By converting the least popular channels into on-demand only, there is more room in the live broadcast stream for high-definition channels. This requires two-way communication since a user must request a channel or on-demand movie that isn’t streaming live.

TiVos that use a CableCARD to get video service are one-way communication devices and can’t request the on-demand movies or any channels that moved to switched digital video. Those channels will appear missing. The cable companies plan to provide adapters when the service rolls out here in Orange County.

But not AT&T. Read the rest of this entry »

More HD channels coming to cable TV, TiVo users impacted

July 3rd, 2009, 7:58 am by

Switched video technology could make TiVos useless they get an adapter.

Sooner than later, Orange County cable TV customers may notice a lot more high-definition channels.

This is not an easy task, by the way. Cable providers have struggled to offer more HD channels because their aging systems are near capacity.  Now,  thanks to new technology called switched digital video, they have figured out how to get more room: Stop broadcasting every single channel 24/7.

By turning some of the least popular channels into on-demand channels, cable companies can use that newly opened space to squeeze in more HD channels. Channels that do go switched digital are still accessible. But there may be a slight delay after turning to that channel, as the cable box sends the request back to the main station. The delay should be just a split second and unnoticeable to viewers, the cable companies say.

But one reader from Yorba Linda, who uses a CableCARD and TiVo to watch cable TV, alerted me that some switching might be going on in his neighborhood. He woke up one day to find very few channels showing up on his TV — Food TV yes, but not the HD version; no Bravo and absolutely no HBO. A  Time Warner customer service representative mentioned to him the cable provider was switching to this new technology.

I checked with both local cable companies — Time Warner Cable and Cox Communications — and both plan to implement this technology. But Time Warner has not yet. Cox, however, is testing it out in Orange County. Read the rest of this entry »

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