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Archive for the 'cell phone policies' Tag

The facts about Verizon doubling early termination fees

November 6th, 2009, 1:04 pm by

Verizon WirelessAfter being the first in the industry to pro-rate 2-year mobile phone contracts, Verizon Wireless now plans to double that fee — BUT only in some cases.

Beginning Nov. 15, Verizon’s early-termination fees jump to $350 for higher-end devices like smartphones, netbooks and other advanced devices. The current rate is half that, at $175. The higher rate kicks in only on customers who sign a new contract.

Verizon still will prorate the contract, subtracting $10 a month (all other phones are prorated $5/month). So, by the end of 23 months, affected users will still need to cough up $120. But by then, you might as well wait a month to leave without paying a penny.

Why is Verizon changing its early termination fee? To make subsidizing these expensive devices worth it to the company.

Interestingly, the new Motorola Droid is $199.99 with a 2-year contract. But without a contract, it sells for $559.99. That means you could save $10 by buying the phone, and then canceling the 2-year contract ($200 + $350 = $550). And since the new fee doesn’t kick in until Nov. 15, that means people who buy a Droid before that date and then cancel service will get it for $375 without a contract! No wonder Verizon upped the fee.

As I’ve mentioned before, anyone can test a Verizon phone for 30 days and then cancel without having to pay any early termination fee. Read my earlier story covering testing policies, I mean, return policies by the major mobile providers: “How any consumer can ‘test’ a cell phone.”

Verizon also adds that if you bring a compatible phone to its network and sign up for service, you don’t have to commit to any long-term contract.

Earlier on cell phone policies:

AT&T’s new unlimited prepaid plan is 50% less than regular service

October 9th, 2009, 12:17 pm by

Go Phone, prepaid service from AT&TAT&T just announced a new prepaid plan offering unlimited talk and text for GoPhone users for $60 a month.

The same plan for regular postpaid subscribers? Around $120 a month for unlimited texting and talking. That is:

  • $99 = Unlimited calls
  • $20 = Unlimited texting
  • $36 = one-time activation fee

Competition forced AT&T to do something with its prepaid plan. Rivals like Irvine’s Boost Mobile began offering unlimited text and talk plans for $50 earlier this year. That was followed by T-Mobile, Verizon and others. MetroPCS only offers unlimited plans, starting at $30 a month.

Beginning Oct. 12, AT&T’s new Unlimited Talk and Text package will be available for $60 a month. This includes unlimited calling and texting nationwide with no annual contract. The texting portion includes picture and video messaging, texting to Mexico and 100 countries worldwide and no roaming charges while in the U.S.

Not a bad deal compared to everything else AT&T offers. But you might want to look at the competition’s offerings before making a decision.

Of course, the downside of AT&T’s prepaid plans is that they exclude iPhone users and have no 3G phones. But if you have one of those phones with a data plan, cost may be less important than features. There are also no discounted family plans.

Other reasons to stick with postpaid, adds AT&T, you get big discounts on the phones since the company subsidizes them. Plus there’s no unlimited data plan. Data plans for the GoPhone start at $4.99 for 1 MB to $19.99 for 100 MB. The unlimited data plan for the iPhone, for example, is $30 extra per month.

Previous stories on prepaid phone service:

Forget Fave 5, Sprint adds unlimited calls to any mobile phone

September 10th, 2009, 10:47 am by

Sprint Any Mobile Anytime planIf you spend $69.99 or more on Sprint’s Simply Everything Data plan, Sprint is now tossing in unlimited calls to any mobile phone nationwide  – an interesting marketing gimmick in this highly competitive market.

Sprint’s Any Mobile Anytime plan means no more checking available minutes or remembering whether so-and-so has the same wireless provider.

“We don’t think our customers want to have to keep track of or only talk to friends, colleagues or family members who make the same choices they do,” said Sprint CEO Dan Hesse, taking a jab at T-Mobile’s “My Faves” plan offering unlimited calls five non T-Mobile numbers.

But wait! You do have to keep track of something. This deal only applies to calls made to mobile phone numbers. So, make sure you’re not calling someone’s landline or office line. Can you remember that? And if you go over the anytime minutes to landlines, you’ll be charged up to 45 cents per minute. Read the rest of this entry »

AT&T adds unlimited calling to 5 numbers

September 9th, 2009, 4:04 pm by

AT&T offers the A-List feature allowing unlimted mobile calls to 5 non-AT&T customers.Noted: AT&T Wireless just announced it will begin offering certain customers unlimited mobile calls to five of their most frequently called numbers. This follows Verizon’s follow of T-Mobile’s “My Faves” plan.

Called “AT&T’s A-List,” the feature allows unlimited calling to five non AT&T numbers, landline numbers included. Family plan customers get 10 numbers.

The A-List feature, which starts Sept. 20, can be added for free to qualified plans, which include individuals with Nation plans of $59.99 or higher and FamilyTalk customers with $89.99 or higher plans. This is in addition to AT&T’s Rollover benefit, where unused minutes roll into the next month.

Customers can change A-List numbers at anytime online but it takes 24 hours for changes to take effect. Here are the instructions. More details at att.com/alist.

More on cell, mobile services:


Check out the Gadgetress Guide to local cell phone services

T-Mobile changes contract terms giving customers a way out

September 1st, 2009, 2:57 pm by

Noted: The Consumerist reports that T-Mobile’s new $0.45/minute overage fees went into effect today, giving customers grounds for cancelling their contract before the two years is up. Expect to argue with customer service. Just come prepared with the contract changes, as noted HERE and on the Boy Genius Report.

How competitive are cell phone services? FCC begins probe

August 27th, 2009, 2:16 pm by

Mobile phone stock The U.S. Federal Communications Commission announced an inquiry today into how competitive the mobile wireless market really is. This is something the commission does annually.

But what is different this time is that FCC is under a new presidential administration. Also, this comes shortly after Congress wondered why rates for text messaging have doubled in three years.

“We seek to better understand where and how key innovations are occurring across the extensive ‘value chain’ of the wireless market. What has gone wrong? Where are the shortfalls? What are other countries doing to promote innovation?” wrote commission member Michael J. Copps in a statement.

Competition has increased since 1994, when the first Personal Communications Service (PCS) radio spectrum auctions were held, noted Julius Genachowski. The FCC chairman witnessed competition more than double in the early 1990s to 5 providers in some markets.

“Between 1994 (when the first PCS Auctions were held) and 1999, there was a drop of 50 percent in the per-minute price of cell phone service, and at the same time the number of subscribers more than tripled,” Genachowski said.

More on cell-phones:


Check out the Gadgetress Guide to local cell phone services

Read the fine print for AT&T’s lower rates to Mexico

August 5th, 2009, 8:27 am by

AT&T adds new Viva Mexico wireless calling plan.Mexico is AT&T’s most popular international calling destination so it’s no wonder the company just revamped a plan targeting those who call or travel to Mexico.

The new plan is no longer an add-on feature that customers could tack onto their service for $4.99 a month. It’s a new service plan that starts at $54.99 a month and includes rollover, Anytime minutes and night and weekend minutes. A special family plan starts at $84.99 for two lines.

Sound like a lot? AT&T tells me that overall, Viva Mexico plans are cheaper, so let’s compare:

The new AT&T Viva Mexico plan:

The new Viva Mexico plans start at $54.99 for 450 Anytime minutes. Good for calls made in U.S. or Mexico and to wireless phones in Mexico. Also includes rollover of anytime minutes, unlimited calls to AT&T mobile users in the U.S., plus 1,000 night/weekend minutes starting at 9 p.m.

Extra minutes: $0.45, a rate that declines with higher-priced plans. (Example, the $94.99/month plans includes 1,350 Anytime minutes, with overage fees at $0.35 per minute)

The fine print: You’re not allowed to use more than 750 minutes or 40 percent of Anytime minutes (whichever is less)  per month to roam in Mexico for two consecutive months. That’s a real bummer if you opt for the $214.99/month plan, which offers 5,000 Anytime minutes. Read the rest of this entry »

MetroPCS mobile plans get cheaper via feature boost

July 30th, 2009, 11:00 am by

MetroPCSForget $50/month unlimited plans. MetroPCS, which prefers the all-unlimited-or-nothing approach to mobile phone service, says it can offer all that and then some for $45.

The prepaid wireless company, a growing force in the industry, announced new plans today. Actually, the prices are the same but each plan adds some features. But in another sense, some of the prices are lower. For example, the $40/month plan now includes roaming, which previously was a $5 add-on feature at this price level. So, you’re saving $5.

The adjustments to existing plans are as follows:

  • $30/month – Unlimited local call plan adds caller ID and call waiting.
  • $35/month – Unlimited local and national call plan adds caller ID and call waiting.
  • $40/month – The above plus roaming in 4,600 cities, plus unlimited text and MetroWEB, which is Internet for non-smartphones.
  • $45/month – The above plus unlimited e-mail, navigation and social networking applications.
  • $50/month – No change (above services include full Web browsing and enterprise e-mail).

You won’t find MetroPCS’ site updated yet. The new prices go into effect on August 1 (Saturday). For reference, here’s an image of the prices prior to August 2009: LINK.

More on cell-phones:


Check out the Gadgetress Guide to local cell phone services

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