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Archive for the 'digital TV transition' Tag

Ho hum — DTV switch hype reminds me of Y2K

June 12th, 2009, 4:14 pm by

Digital TV transition is here.UPDATE: As of 6 p.m., the National Association of Broadcasters it had heard few issues reported to TV stations nationwide — an average of 121 calls and a median of 40 calls per station. Biggest issues were rescanning converter boxes and antennas.
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I didn’t really want to come to work today to face dozens, possibly hundreds of phone messages from readers who weren’t quite prepared for today’s switch to digital television broadcasts.

But I guess everybody did their jobs. I had just one phone call this morning and a few e-mails and comments. The call was from a guy who decided to finally hook up his converter box bought last year. He called his local Best Buy to take advantage of the retailer’s FREE in-home installation by Geek Squad and was told he had to buy the box within the past 30 days. (Not true, by the way, the free service, which is funded by the government, will install any box purchased at any time from any store.)

There was also a comment on my blog (Rev: “What happened to channel 9?”), but I suspect Rev may be joking. Nevertheless, I found that Channel 9 switched at 1:10 p.m. today with no issues.

While TV stations nationwide have been transitioning all day, many Orange County and Los Angeles stations are actually going to start tonight, from 6 p.m. to midnight. Here’s the list from the National Association of Broadcasters:

  • EV=6pm-12am LOS ANGELES KAZA-TV AVALON
  • EV=6pm-12am LOS ANGELES KBEH OXNARD
  • EV=6pm-12am LOS ANGELES KCOP-TV LOS ANGELES
  • EV=6pm-12am LOS ANGELES KFTR-TV ONTARIO
  • EV=6pm-12am LOS ANGELES KMEX-TV LOS ANGELES
  • EV=6pm-12am LOS ANGELES KOCE-TV HUNTINGTON BEACH
  • EV=6pm-12am LOS ANGELES KRCA RIVERSIDE
  • EV=6pm-12am LOS ANGELES KTBN-TV SANTA ANA
  • EV=6pm-12am LOS ANGELES KTLA LOS ANGELES
  • EV=6pm-12am LOS ANGELES KTTV LOS ANGELES
  • EV=6pm-12am LOS ANGELES KVEA CORONA
  • EV=6pm-12am LOS ANGELES KWHY-TV LOS ANGELES
  • EV=6pm-12am LOS ANGELES KXLA RANCHO PALOS VERDES

The NAB has been tracking TV stations’ reports all day and really, there have been few issues. Local stations that went digital today had an average of 130 calls per station, as of 1 p.m. The most calls happened in Houston, Texsas, where stations received 675 calls, mostly about rescanning.

KVCR, the PBS affiliate in the Inland Empire, transitionied at 5:30 a.m. and reported just seven calls as of 2:30 p.m.

Yes, many, many millions of dollars were spent to make today a, pretty much, non-event for most consumers and, thankfully, me.

More digital TV transition news:


Check out the Gadgetress Guide to the Digital TV transition.

So long analog TV, hello digital!

June 12th, 2009, 12:01 am by

Digital TV is here!UPDATE: Two reader tips so far, towards the bottom of this post. If anyone else has something, email me and I’ll add it as well.
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Major TV networks will end their analog TV broadcasts today, if they haven’t done so already.

For the most part, TV channels in Orange County have been broadcasting digitally for months in preparation for today’s big switch. We’ll see local TV networks powering down their analog signals all day, some probably squeezing it under the government-mandated deadline of midnight tonight, according to the National Association of Broadcasters.

Of course, there are consumers out there who will wake up Saturday wondering why their TV doesn’t work. According to Nielsen Media, approximately 4.46 percent or 252,180 households in the Orange County/Los Angeles area were NOT ready, as of June 7.

Those folks, please see my “Guide to the Digital TV Transition.” You can also call the Federal Communications Commission’s 24-hour hotline with questions, at 888-225-5322 (888-CALL-FCC).

For everyone who used a government-funded $40 coupon to purchase a converter (they’re still available, by the way), Best Buy’s Geek Squad and others are offering free installation if you haven’t set up the machine yet (see “FREE digital TV converter box installation to first 10,700 people” for details). And one reminder from reader Winona, you should not be charged taxes on the converter box coupon (see “Tax discount on digital TV converters bought with coupons.”)

There is a small number of consumers who obviously waited. According to Paula Baldwin, Mistress of Propaganda at Best Buy, “Geek Squad is averaging 144 completed jobs per day (nationwide) on the converter box free install program.” Read the rest of this entry »

Countdown: 1 more day till we switch to digital TV

June 11th, 2009, 11:32 am by

Countdown to digital TV transitionIs the day really almost here? Tomorrow, TV networks across the U.S. will end their analog broadcasts and switch to the more efficient digital technology. Millions of citizens have upgraded their TV sets to accommodate the change, but I imagine there are at least three people in Orange County who have yet to do so.

Hence, my reminder: One more day, folks! Get with it!

For those who need to upgrade, go to my DTV 2009 guide, at gadgetress.freedomblogging.com/dtv2009, which should answer all your questions. It will tell you that the cheapest way to upgrade your TV is to buy a converter box, for which the government is still offering $40 discount coupons. Plus, companies like Best Buy’s Geek Squad are offering free installation.

For everyone who opted for a converter box, don’t forget to rescan the machine to pick up any channels that went digital after you installed the box. If you can’t get certain channels, it could be an antenna issue. A “reception map” is available at fcc.gov/mb/engineering/maps, which indicates the reception of channels in your neighborhood.

If anyone is having trouble understanding what’s going on, blame the Federal Communications Commission, which has set up a 24-hour hot line to answer any questions. That number is 888-225-5322 (or 888-CALL-FCC).

Additional help is available for consumers who are deaf or hard of hearing at: Communication Services for the Deaf at 877-388-4968, 877-889-4279 (TTY), 866-351-1950 (video phone), 888-CALL-FCC, and www.c-s-d.org.

More digital TV transition news:


Check out the Gadgetress Guide to the Digital TV transition.

Digital TV box coupons available but may miss June 12 deadline

June 2nd, 2009, 9:41 am by

Digital TV transition on June 12, 2009.Ten more days until our favorite TV shows go completely digital and the government wants to send another reminder that if you haven’t converted to digital, there may still be some financial assistance available.

The converter box coupon program still has $40-discount coupons but consumers who apply after today are no longer guaranteed to get the coupons before the June 12 switchover. That’s because it takes about nine business days to process and mail the coupons.

A converter box is the cheapest way to convert an old, analog TV to digital. If you need help, Best Buy’s Geek Squad is offering free in-home installation to the first 10,700 people who request it (see earlier, “FREE digital TV converter box installation to first 10,700 people“).

There’s also other phone and at home support available. Just plug in your zip code at dtv.gov/dtv_resources.htm

According to the Federal Communications Commission, we’re down to 2.7% of U.S. households, or 3.1 million homes, who aren’t ready for the digital transition.

If you need any more questions answered, the FCC has set up a hotline at 1-888-CALL-FCC.

More digital TV transition news:


Check out the Gadgetress Guide to the Digital TV transition 

Taxpayers paying $99 per ‘free’ Geek Squad DTV installation

May 29th, 2009, 2:55 pm by

Digital TV transition on June 12, 2009.As I suspected, somebody is paying for Geek Squad’s amazing promotion to offer the nation free installation of digital converter boxes: You!

Geek Squad, Best Buy’s in-home tech-support group, is offering free help as the nation switches to digital TV broadcasts on June 12. Those with older, analog TVs who rely on antennas to watch must either buy a digital TV, subscribe to a paid TV service or, the cheapest option, buy a digital converter box. Geek Squad promises to help the first 10,700 people who request that help — and they’ll even hook it up to a VCR!

But while the Geek Squad service is free to customers, the Federal Communications Commission is footing the bill — averaging $99 per installation. Geek Squad normally charges $99.99 to set up a TV and video equipment. 

According to FCC documents, Best Buy will get $1,069,893 to help consumers install a converter box. Here are the numbers:

FCC funding for Best Buy installs:  
PUR09000318 award to Best Buy Co. Inc. (Pacific Region) $419,958
PUR09000326 award to Best Buy Co., Inc. (West Central Region) $329,967
PUR09000367 award to Best Buy Co., Inc. (Northeast Region) $319,968
Total: $1,069,893

From past response, Orange County readers are prepared for the big transition. In fact, many have voiced their disgust with the delay from the originally planned Feb. 17 deadline. Nielsen Ratings, meanwhile, believes 3.3 million households — or in our area, 4.69 percent  as of May 10 – aren’t ready.

It is a huge task to move a nation to a new way of watching TV. Millions are being spent by the government on advertising and marketing campaigns. PR agency Burson-Marsteller apparently nabbed the $3.5 million contract to let Americans know about the switch on June 12. Lots of other government-funded awards are listed below.

Best Buy isn’t the only one getting money from the FCC to install converter boxes. According to the FCC, it awarded $4.9 million to professional companies to help install converter boxes. Check out this list: Read the rest of this entry »

FREE digital TV converter box installation to first 10,700 people

May 29th, 2009, 10:05 am by

UPDATE, 3:09 p.m.: What exactly is free? Not to taint the effort, but just so you know how Geek Squad is able to offer this service for free, I did more research. Here’s the answer: “Taxpayers paying $99 per ‘free’ Geek Squad DTV installation”

Geek Squad offers free digital converter box installation.With 14 days to go before the nation’s TV networks switch to digital broadcasts (thus leaving many older, analog TV watchers in the dark), I wondered if someone was going to step up and offer to install digital converter boxes.

Well, Best Buy’s Geek Squad has stepped up. 

And it’s offering digital converter box installation for FREE to the first 10,700 people. That’s right, totally, absolutely free. No purchase from Best Buy required. Those who take the Best Buy’s tech support up on its offer can use a box they bought from a competitor. And it could be a box purchased last week, last month or even last year. 

“The even better news is that (Geek Squad) will hook up converter boxes purchased from any retailer at any time,” confirmed a Best Buy spokesperson.

Digital TV transition delayed to June 12, 2009.So, here’s the deal:

From now until Tuesday, June 30, Geek Squad will connect up to two DTV converter boxes per house free of charge to the first 10,700 people nationwide. First come, first served. The Western region, which includes Orange County, can handle up to 4,200 installations. The only requirement: the consumer must live in a Geek Squad service area (see below for locations). Besides the box installation, Geek Squad will:

  • adjust existing antennas
  • scan and rescan converter boxes to locate the maximum digital broadcast channels available
  • integrate an existing VCR
  • provide guidance on the operation of the converter box

The integration with a VCR is a nice touch I’m sure certain readers will be interested in. Read the rest of this entry »

Ready for digital TV? Nationwide test on Thursday

May 20th, 2009, 12:39 pm by

Digital TV transition on June 12, 2009.We’re back in countdown mode: 23 days until TV stations switch to broadcasting digital signals only, leaving analog-reliant viewers in the dark.

Are you ready O.C.? Based on past response, I would say yes. But Nielsen ratings believes 3.3 million households — or in our area, 4.69% as of May 10 – aren’t ready. If you’re unsure, tune in tomorrow, May 21, as TV channels run a nationwide test. (More details on our market at the National Association of Broadcaster’s site.)

Being coordinated by the National Association of Broadcasters and the Federal Communications Commission, the nationwide test will be conducted at multiple times during the day. Here’s the schedule (same time no matter what time zone):

  • 7:25 – 7:30 a.m.
  • 12:25 – 12:30 p.m.
  • 6:25 – 6:30 p.m.

During the two- to five-minute tests, the channels will temporarily stop analog broadcasts. If your TV isn’t ready, you’ll see a message saying the set needs to be upgraded.

If you’re not ready, you can take the steps to be prepared for the June 12 switchover by heading to my “Guide to the digital TV transition” at gadgetress.freedomblogging.com/dtv2009.  

You can also get help by calling the national DTV hotline, at 1-888-CALL-FCC.

More digital TV transition news: 


 Check out the Gadgetress Guide to the Digital TV transition

It’s back! 30 days till we switch to digital TV

May 12th, 2009, 9:15 am by

Digital TV transition on June 12, 2009.The 30-day countdown to the nation’s switch to digital TV broadcasts starts today. This, of course, means that TV viewers who are using an antenna to watch an older analog TV won’t get service after June 12.

What has changed since we last counted down in January, only to be delayed by swift-moving legislation signed by the new president?

According to a poll from the National Association of Broadcasters (which has likely spent millions attempting to educate the analog-TV reliant), 82 percent of these rabbit-ear antenna people have switched to digital. That leaves 2.1 million people who:  a) are procrastinators,  b) have no idea what’s going on, or c) don’t care, don’t need it, don’t want it.

By comparison, in January the percentage of prepared households was 52 percent.   

For those who are either a) or b), this is your friendly reminder.

I set up a guide to the digital TV transition RIGHT HERE (gadgetress.freedomblogging.com/dtv2009), but the essence is that you need to take action if you rely on an antenna and analog TV set. To convert, you can order cable or other paid TV service, buy a digital TV (all TVs sold after March 2007) or buy a converter box. The converter box is the cheapest option and the government still has $40 coupons available to offset the price. To apply for a coupon, visit www.dtv2009.gov.

Some of the problems occur after consumers install the converter box. The biggest issue has been reception and getting channels. But that is apparently changing too as more channels go digital and improve their broadcast strength. According to a new NAB survey of 1,080 broadcast-ready consumers,  75 percent of digital-ready households say they are getting better reception then before. Approximately 8 percent, however, say they are receiving fewer channels.

Follow the tips at antennaweb.org or my guide to understand the digital conversion and how to get better reception (suggestions are to buy a rooftop antenna and always rescan the converter box to pick up new channels).

More digital TV transition news:


Check out the Gadgetress Guide to the Digital TV transition 

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