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Archive for the 'inflation' Tag

The facts about Verizon doubling early termination fees

November 6th, 2009, 1:04 pm by

Verizon WirelessAfter being the first in the industry to pro-rate 2-year mobile phone contracts, Verizon Wireless now plans to double that fee — BUT only in some cases.

Beginning Nov. 15, Verizon’s early-termination fees jump to $350 for higher-end devices like smartphones, netbooks and other advanced devices. The current rate is half that, at $175. The higher rate kicks in only on customers who sign a new contract.

Verizon still will prorate the contract, subtracting $10 a month (all other phones are prorated $5/month). So, by the end of 23 months, affected users will still need to cough up $120. But by then, you might as well wait a month to leave without paying a penny.

Why is Verizon changing its early termination fee? To make subsidizing these expensive devices worth it to the company.

Interestingly, the new Motorola Droid is $199.99 with a 2-year contract. But without a contract, it sells for $559.99. That means you could save $10 by buying the phone, and then canceling the 2-year contract ($200 + $350 = $550). And since the new fee doesn’t kick in until Nov. 15, that means people who buy a Droid before that date and then cancel service will get it for $375 without a contract! No wonder Verizon upped the fee.

As I’ve mentioned before, anyone can test a Verizon phone for 30 days and then cancel without having to pay any early termination fee. Read my earlier story covering testing policies, I mean, return policies by the major mobile providers: “How any consumer can ‘test’ a cell phone.”

Verizon also adds that if you bring a compatible phone to its network and sign up for service, you don’t have to commit to any long-term contract.

Earlier on cell phone policies:

Can you spare $3? DirecTV raising prices

February 24th, 2009, 4:57 pm by

If you were hoping to save money on your TV bill, you’ll have to drop features just to stay at your current rate.

Following the lead of Time Warner Cable, Cox Cable and AT&T’s U-Verse, DirecTV is the latest to hike TV monthly rates. The increases, which amount to about $3 per package, go into effect March 4. Customers who are part of a special 12-month deal aren’t affected until their existing special ends.

While $3 doesn’t sound like much, the high impact is for customers with the cheapest packages. Customers on the basic package who pay $9.99 per month today, will get a 30 percent increase to $12.99.

No comment from DirecTV but thanks to astute bill payer Marla Jo Fisher, author of the OC Register’s College Life blog, who spotted a slip of paper crammed with the fine print in her latest bill. (By the way, she called to complain and, instead, got $11 knocked off her bill.)

Here’s the rundown of the increases:

DirecTV service Old price New price Increase
Premier $104.99 $109.99 4.8%
Lo Maximo $104.99 $109.99 4.8%
Plus HD DVR $72.99 $75.99 4.1%
Plus DVR $62.99 $65.99 4.8%
Choice Xtra $57.99 $60.99 5.2%
Familiar Ultra $54.99 $57.99 5.5%
Choice $52.99 $55.99 5.7%
Preferred Choice $32.99 $35.99 9.1%
Select n/a $48.99
Basico $29.99 $32.99 10.0%
Basic (international) $9.99 $12.99 30.0%

Read the rest of this entry »

Cox Cable plans price hikes in 2009

January 2nd, 2009, 12:39 pm by

Unlike Time Warner Cable and AT&T U-verse, Cox Communications in Orange County hasn’t notified customers that its cable TV prices will go up this year. That’s because the actual increase has not been determined.

Prices are expected to go up in 2009, Lana Ong, the media representative with Cox’s Orange County division, said Friday.

Cox already raised its video prices last March, and upped its Internet service by $2 in October.

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With the economy still in sad shape, TV companies are moving ahead with plans to squeeze more money from their customers. Time Warner Cable and AT&T U-verse both plan 2009 rate increases (Read “Time Warner Cable raising prices in 2009 ” and “AT&T U-verse raising TV prices.”)

A very public battle showcasing the TV industry’s quest for more money occurred on New Year’s Eve, when Viacom Inc. — the owner of popular channels Nickelodeon, Comedy Central and MTV — threatened to halt programs to Time Warner Cable customers at midnight. Viacom asked for more money per channel, which Time Warner  called outrageous. The midnight blackout was averted after the two sides came to a private agreement.

The latest round of price increases are around 5 to 50 percent, depending on the package and plan. Time Warner’s largest increases affected the lower-priced packages while AT&T’s U-Verse rate hike impacts new users the most.

Back in March, Cox’s digital TV tiers went up by $1. In exchange for the price increase, Ong said that customers got 18 more HD channels (for a total of 51 by year’s end), 13 more international channels, and more OnDemand shows. The price of its analog TV service, which includes basic and expanded service, did not increase.

“At this time, we intend to do a price increase in 2009 but we don’t have a confirmed date yet,” Ong said.

Earlier:

AT&T U-verse raising TV prices

January 2nd, 2009, 11:17 am by

**Related update, 1/2/09** “Cox Cable plans price hikes in 2009
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Time Warner Cable isn’t the only company raising TV prices this year. AT&T U-verse, the Internet-based TV service from AT&T, is also increasing its fees 11 to 50 percent on Feb. 1.

Says Deborah Lieberman, an AT&T spokeswoman, “For the first time since we introduced U-verse TV in 2006, we are making some modest price adjustments in line with increased business costs and to help us continue meeting demand for the service and implementing innovative enhancements.”

Users who pay for “Paquete Español” will see the sharpest increase — up 50 percent to $15/month, from $10/month.

Movie lovers also will see a price bump up of 33 percent to $20/month, from $15/month. The ‘Movie Package’ includes 47 channels, which include some duplicates due to delayed West Coast broadcasts of the same channel.

New users will pay 11.4 percent more for basic package or about $5/more per month than existing customers.

To justify the increase, Lieberman mentioned the new services in the past two years, which include tripling the number of HD channels, adding a Total Home DVR and remote access to the DVR, and features like the AT&T U-bar, Yellowpages.com and an online photos channel.

“The majority of these changes affects only our smaller TV packages and does not impact existing customers,” she said.

Here are the AT&T U-verse price increases, effective Feb. 1, 2009:

Package For Change
U100 New customers only From $44/mo to $49/mo
U-family New customers only From $44/mo to $49/mo
U200 New customers only From $59/mo to $64/mo
The Movie Package New and existing customers From $15/mo to $20/mo
Paquete Español New and existing customers From $10/mo to $15/mo
Additional receivers New and existing customers From $5 to $7/mo for additional receivers not included in existing package

Comparably, Time Warner Cable began notifying its Southern California customers of increases between $1 to $5/month on various items. Read “Time Warner Cable raising prices in 2009.”

In Orange County, AT&T U-verse is available in parts of Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Fountain Valley, Fullerton, Garden Grove, Irvine, La Habra, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Stanton, Tustin, Villa Park, Westminster and Yorba Linda. (As of Dec. 10, 2008)

Special note: Thanks to all readers who continue to let me know where AT&T’s U-verse and Verizon’s FiOS are in Orange County. I hope to post an update in the next week or so.

More reports from the Web:

AT&T hikes U-verse prices, adds packages (Capital Times, in Madison, Wisc.)

More TV news on Gadgetress:

Time Warner Cable raising prices in 2009

December 29th, 2008, 12:39 pm by

**Related updates, 1/02/09:** Other paid-TV companies are also raising rates. See “Cox Cable plans price hikes in 2009” and “AT&T U-verse raising TV prices.

** UPDATE: 3:44 p.m.** Time Warner Cable answers more questions on the price hike. The price hike affects all O.C. customers and beyond. See below in bold **

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Happy holidays … your cable bill is going up.

Sincerely, Time Warner Cable

An across-the-board price hike is the big gift that Time Warner Cable sent to Orange County and Los Angeles customers in the past week.  My notice arrived in the mail just in time for Christmas.

Time Warner plans to raise prices between $1 to $5 per month. I’m in Huntington Beach so I haven’t verified whether all  O.C. customers will see the same hike. I have a call in to find out more details and I’ll post the update as soon as I get it. ** Yes, this affects all customers in O.C., Los Angeles and beyond. SEE UPDATE BELOW**

Customers with a bundled package will see a $3 to $5 monthly increase beginning in 2009. The ‘All the Best‘ package, for example, will increase $5 to $119.95 per month, compared to the current $114.95. That’s a 4.3 percent increase.

But it’s the lower-priced services that will get hit the most.

RoadRunner ’Lite’ customers get a $2 increase to $26.95, equivalent to an 8 percent increase.

For broadcast users — that includes just the basic TV channels like CBS, ABC and NBC — the monthly bill will jump 21percent a month to $17 a month, up from $14.

CableCARD users will pay an extra $1 per month, which brings the monthly total to $2.75. That’s an increase of 57.1 percent.

And if you’re one of those customers who need hand-holding with the various services, it’ll cost you more too.  Agent assistance with payments or pay-per-view shows will cost $2.99 each, up $1 or a 50.3 percent increase. And brand new: An “Addressable change of service fee” will cost $2.99.

One decrease: The digital programming fee for a customer’s additional receivers will drop 20 percent, to $2, from $2.50.

And keep in mind, since equipment fees and other per-item charges are going up, a customer’s January cable bill could be higher than $5. For example, if you have ‘digital extreme’ package, RoadRunner Internet service and three TVs (with three digital cable boxes), that adds up to an additional extra $11 per month.

I highlighted the biggest percentage jumps. To view all the price hikes, click THIS LINK or the image on right for a larger view.

**UPDATE, 3:45 p.m.** Darryl Ryan, Time Warner’s very responsive media guy offered to explain the charges a bit further: Read the rest of this entry »

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