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Archive for the 'La Habra' Tag

Verizon reveals where FiOS really is in Orange County (Drumroll please…)

April 1st, 2010, 2:30 pm by

This is not an April Fool’s Day joke. After pestering Verizon for months, I finally got more details today about the availability of Verizon’s FiOS TV and Internet service in Orange County. Apparently, 70,000 households and businesses here can order the alternative TV service powered by fiber-optic lines.

The company offered a zipcode breakdown, which doesn’t necessarily mean you can order service if you live in that zip code. Apartment or condo dwellers need permission from the landlords or homeowner associations before FiOS can offer service.

So, where is Verizon FiOS in Orange County? Drumroll please… Read the rest of this entry »

Verizon FiOS ‘on track’ even as many wonder when can they order it

March 17th, 2010, 8:28 am by

We here in Orange County were one of the first in the country to get Verizon FiOS TV and Internet service. It excited many readers who looked forward to 50 mbps Internet service and an alternative to cable TV. Then last year, we found out that the company stopped expanding to new areas locally in order to concentrate on where it already built the infrastructure (read: “Verizon’s FiOS TV rollout slows in So Cal“).

Now it looks like the same is true in East Coast cities of New York and Philadelphia, where Verizon made a big push for FiOS after jilting us here in O.C. Bill Kula, part of Verizon’s media relations group, wrote in the company’s At Home blog that Verizon is focusing on “increasing FiOS availability in those areas where we already have video franchises in place.”

Some interpret this to mean that if you don’t live in an existing FiOS-friendly neighborhood, it’s not coming anytime soon. It’s difficult not to make that assumption especially if you’ve been checking the FiOS availability site for the last couple of years only to get the same “Not available, but we do have DSL…”

Still, Verizon is sticking to the interpretation that FiOS hasn’t slowed down. In fact, Verizon is right where it had expected to be. Kula emphasizes that the company is on track to meet its goal of reaching 18 million premises by the end of 2010.

“At the end of the last quarter, we had 3.4 million FiOS Internet customers and 2.9 million FiOS TV customers. That’s a national penetration rate of 28 percent for FiOS Internet and 25 percent for FiOS TV – a very healthy growth clip for a service that we began selling from scratch nearly five years ago. That makes us the 8th largest among cable and satellite providers, some of whom have been in the business for decades,” Kula writes.

A reminder: When FiOS does enter a new neighborhood and starts selling TV door to door, the local cable TV company does the same, matching or beating FiOS rates. And we know FiOS isn’t cheap. Verizon, apparently, isn’t getting the kind of reception it had anticipated as it discovers that potential customers just signed long-term contracts with their existing TV service.

But those contracts, especially in Orange County, are approaching the 2-year mark so Verizon is going after those customers again. We saw some evidence that FiOS really is still expanding when the company announced earlier this month that FiOS added 166,000 new households in California last year (read: Verizon says FiOS now available to 1.2 million in SoCal).

I’m awaiting the latest word from my Verizon sources on more specific availability here in Orange County. Perhaps now that Verizon is no longer concerned about applying for new video franchises on the East Coast, it can finish what it started here. In Orange County, FiOS is available in some parts of Brea, Cypress, Fountain Valley, Garden Grove, Huntington Beach, La Habra, La Palma, Los Alamitos, Seal Beach, Stanton, Westminster and certain unincorporated areas.

More on FiOS:

Psssst: Digital cable TV is cheaper than analog cable

December 17th, 2009, 9:22 am by

Time Warner Cable signHere’s a little known fact about cable TV service from Time Warner Cable: Digital cable is cheaper than analog.

In Orange County, Time Warner’s digital cable package includes 200 channels, on-demand video and one special tier of channels (movies, variety, sports, etc.) for $50.95. This is the published rate, not a special promotion. You will need to rent a digital cable box for $6/month.

Basic analog cable, which is $55.50 to $58 per month depending on what city you live in, offers much less. That number shrunk this week as Time Warner moved some of these analog channels (ABC Family, The Weather Channel, TruTV) to digital to make room for more digital services for the majority of its customers. Time Warner has said that 80 percent of its Southern California customers are digital subscribers. Read the rest of this entry »

AT&T’s official list of Orange County cities getting U-verse TV

July 21st, 2009, 8:13 am by

Where is AT&T's U-verse service?

Readers, I’m heading to my second day of jury duty so posts will be on hold. But here’s something for Orange County readers who are hoping to get AT&T’s alternative TV service, U-verse, in their city.

To supplement an ongoing series of updates as to what happened to the AT&T U-verse rollout in Orange County, the company gave me this updated list of cities where it is building U-verse.

Keep in mind, service may not be available in all the cities yet, but AT&T is working on building the service there. 

Is your city listed? Or is it listed but you still can’t order TV service? Comment below or send me an e-mail and I will try to verify. If you have more information yourself, please share!

More on the U-verse impasse
  1. Aliso Viejo
  2. Anaheim
  3. Brea
  4. Buena Park
  5. Costa Mesa
  6. Fountain Valley
  7. Fullerton
  8. Garden Grove
  9. La Habra
  10. La Palma
  11. Laguna Hills
  12. Laguna Niguel
  13. Mission Viejo
  14. Orange 
  15. Placentia
  16. Rancho Santa Margarita
  17. San Juan Capistrano
  18. Santa Ana
  19. Stanton
  20. Villa Park
  21. Westminster
  22. Yorba Linda

Verizon’s FiOS TV rollout slows in So Cal

May 13th, 2009, 4:58 pm by

Verizon FiOS rollout slowing down for SoCal? Yikes!Verizon confirmed today that it has slowed expansion of its much sought-after FiOS TV service in Southern California to focus on adding customers where service is already available.

“We started in 2004 and have been really aggressive at getting fiber out there. But in order to get the return on our investment we need to focus on areas that we’ve already built,” said Jon Davies, a spokesman for Verizon FiOS.  ”We slowed down the build and really did a lot of direct marketing and door-to-door to get those customers to sign up.”

Davies says FiOS TV is still expanding in our area, just not as fast as planned. I guess that means if you’re getting FiOS sales people knocking on your door, you are still on the list to get service soon.

In Orange County, FiOS is in certain parts of Brea, Cypress, Fountain Valley, Garden Grove, Huntington Beach, La Habra, La Palma, Los Alamitos, Seal Beach, Stanton, Westminster and certain unincorporated areas.

This is a major detour from the glowing report the company gave two weeks ago to announce that FiOS service was now available to 1 million California households. Not to mention, the slowdown goes against the statement made by Eric Rabe, Verizon’s senior vice president of media relations, that Verizon is building as fast as it can.

Davies said Rabe was referring to the national rollout. This slowdown, as far as Davies knows, is specific to Southern California.

The delay has absolutely nothing to do with the economy, Davies said, despite notices like the one on the city of Walnut’s web site (and confirmed after a call to the city) saying otherwise: Read the rest of this entry »

How many homes in O.C. can order FiOS?

May 6th, 2009, 9:24 am by

Verizon FiOSAfter two years of digging up streets to lay fiber-optic cables, Verizon FiOS TV is now available to 85,000 homes in Orange County, according to Jon Davies, a spokesman for much sought-after TV service.

That’s up 35 percent from two years ago, when FiOS TV first entered the county and offered service to 63,100 homes

Now if we take the number of housing units in Orange County –1,023,194 in 2007, according to the U.S. Census — that means the county is about 8.5 percent FiOS TV-ready.

This is a hopeful, yet disappointing number based on the fact that last week, Verizon said 1 million homes in California were now FiOS TV-friendly. The majority of those were supposed to be in Orange County and Los Angeles. But with a scant  85,000 in O.C., I’m left to assume that L.A. nabbed the bulk of the FiOS installations. 

Davies also offered an updated list of O.C. cities that have some FiOS TV service (without actual numbers since he can no longer disclose them), which I’ve compared to the original figures from 2007:

2007 2009
Fountain Valley: 300 homes Brea
Huntington Beach: 40,000 Cypress
Westminster: 12,500 Fountain Valley
Garden Grove: 5,300 Garden Grove
Stanton: 1,500 Huntington Beach
Unincorporated: 3,500 La Habra
  La Palma
Total = 63,100 Los Alamitos
  Seal Beach, 5,000
  Stanton
  Westminster

(Note: Verizon began rolling out service in Seal Beach earlier this year. And according to one of my previous posts on FiOS TV expansion here, Verizon is still targeting Dana Point, Laguna Beach and Laguna Niguel.)

Where is FiOS and U-verse in Orange County?Thank you to all who have e-mailed me about FiOS or U-verse service in their neighborhood. I’m using the information to create something better than this previous map showing where these alternative TV services exist in O.C. 

More FiOS TV news:


Check out the Gadgetress Guide to local TV services 

O.C. wants to know: When is FiOS coming to my city?

December 5th, 2008, 5:06 pm by

Verizon FiOSOrange County residents were some of the first to get Verizon’s fast FiOS Internet and TV service that is on par with cable companies. But still, I hear, “When is FiOS coming to my city?”

Time for an update. I asked Verizon FiOS for detailed launch by city. Of course, they didn’t give that to me. Too many unknowns (city permits, construction schedules), they said, not to mention that they dont’ want their competition to know.

But here’s what they could tell me:

Right now, FiOS is available in parts of Huntington Beach, Garden Grove, Westminister, Stanton, Fountain Valley and some unincorporated areas. In the next month, the first Seal Beach residents will be able to order FiOS.

Earlier this year, Verizon announced a long list of cities that it was given the go-ahead to launch FiOS. In Orange County, those cities include Brea, Dana Point, La Habra, Laguna Beach and Laguna Niguel. A complete list of Southern California cities is available HERE.

 

Read the rest of this entry »

Where in the world is AT&T’s U-verse?

May 20th, 2008, 2:32 pm by

Someone keeps asking about AT&T’s U-verse TV service. In OC, it celebrates its one-year anniversary today.

The big fuss about this service is that it’s TV from the phone company. Verizon also offers TV service, called FiOS TV.

For OC, U-verse is now available in these cities, or parts thereof: Anaheim, Brea, Buena Park, Costa Mesa, Fullerton, Garden Grove, Irvine, La Habra, Laguna Niguel, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Tustin, Westminster and Yorba Linda.

That compares to the handful of cities that could subscribe to U-verse last year: Anaheim, Fullerton, Garden Grove, Laguna Niguel, Orange County, Santa Ana and Tustin.

AT&T won’t divulge future spots in Orange County (“Our competitors would lower their prices in preparation,” said a spokeswoman), but it does indeed look like service is expanding.

If you’re wondering why U-verse isn’t in Huntington Beach or other OC spots, the company focuses on its own telephone territory first. There’s still hope for non AT&T customers but U-verse could be a long ways away.

For those outside of OC, other areas with U-verse include:

  • California: San Francisco/Oakland, San Jose/Santa Clara,Riverside
  • Fairfield County, Conn.
  • Chicago
  • Indianapolis
  • St. Louis
  • Kansas City, Kansas
  • Detroit
  • Cleveland
  • Oklahoma City, Oklahoma
  • Texas: Austin, Dallas/Fort Worth, Houston, San Antonio
  • Milwaukee, Wisconsin

As for Verizon’s FiOS TV, no new cities since last year, according to the company. FiOS is hit and miss in these OC cities: Fountain Valley, Huntington Beach, Westminster, Garden Grove, Stanton, and certain unincorporated areas.

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