UPDATED, 12:33 p.m.: Some readers have responded with details on the rate increase. See below in bold.
The letters announcing price hikes for 2010 began arriving this week, Time Warner Cable has confirmed. But not all customers in the Orange County and Southern California region will see a higher bill in January.
Company spokesman Darryl Ryan said that he can’t easily categorize the average increase since every bill will be different. Many customers won’t see any increase at all if they are in a promotion. These customers won’t see rates rise until their existing promotions are over.
Note to readers:
Did you get a letter? How much is your TV bill going up? Send me an e-mail or leave a comment.
One way to avoid a rate hike is to call Time Warner and commit to a one or two-year plan, he said. Called the Price Lock Guarantee, Time Warner began offering long-term commitment deals earlier this year, a tactic that the satellite and Internet TV companies have been offering for years.
Right now, Time Warner’s best offer for TV, phone and 15 Mbps Internet service is $109.99 a month with a one-year commitment. Otherwise, it’s $10 more per month. If you commit to two years, the price drops to $104.99 per month. More details HERE.
UPDATE, 12:33 p.m.: Thanks to readers who have shared details on the rate increase.
- Margaret from Huntington Beach says that some price hike examples are: The All the Best goes to $122.99, from $119.95; the ‘Surf ‘n View’ increases $2.04; broadcast cable goes up $2; Internet only goes up $2.04; and DVR increases to $1.54. One decrease: the remote control drops $0.05.
- Dana from Anaheim Hills got a letter too and had to call customer service to figure out what it meant. Essentially, Dana found out basic service was going up $5 to $8 per month. To keep the existing price, customers must commit to a 2-year contract.
The price hike should be no surprise. Every TV service seems to tell customers in December that they will be paying more in the new year. But a big reason why prices continue to increase is because the TV channels ask for more money, also called carriage fees, from every TV company that offers those channels. Cable, Internet and satellite TV services all face rising fees.
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