One way to save some money on TV service? Commit for a year or two.
It’s a business model that both satellite TV companies have offered for years. Over at Verizon FiOS, new customers will save about $240 over a 2-year period for the company’s most popular TV, Internet and phone bundle. Time Warner Cable began offering its price-lock guarantee program last year, saving customers ordering 3 services a $432 over two years.
Cox Communications, too, is doing the same thing but as one reader discovered, not every customer qualifies.
John, a Laguna Beach resident, asked for the discount after learning that Cox is raising cable TV and Internet rates in March. But he was told he wasn’t eligible. No one, not even the service manager, could figure out why.
Lana Ong, a Cox spokesperson, cleared it all up: Price lock is just a trial for the company in certain parts of the country, including Orange County. But if your account is delinquent or already getting a good discount, you don’t qualify. Ong responded: Read the rest of this entry »
UPDATED, 12:33 p.m.: Some readers have responded with details on the rate increase. See below in bold.
Here's a list of TV/mobile companies helping consumers one tweet at a time. 
