**Update, 12/22/08**: I’m still getting reports from readers of Time Warner Cable Internet outages, so I’ve decided to offer a weekly update until the issue is fixed. Read the latest at “The weekly Time Warner Cable status report.”

**UPDATE, Dec. 16, 2008** Because I’ve continued to receive complaints that Time Warner’s Internet is not fixed, I checked in with the company again at “Is Time Warner Cable’s Internet really fixed?“**

If you were one of the thousands who experienced an Internet outage late Monday night, and then Tuesday morning and even possibly today, that issue has been fixed, according to Time Warner Cable spokesman Darryl Ryan.

The outage affected Internet users, and not cable and phone users as some media reported. And the number of affected subscribers was overblown, Ryan said. 

“It was no where close to that 1 million number. If I were to estimate it, it was more in the low thousands,” he said.

However, he agreed that if Time Warner’s million-plus Internet users in the area were online at the time, they could have been affected by the outage.

The outage, which started Monday around 10 p.m., lasted a few hours for many. Those who noticed it were viewing Web sites. Another outage started around 3 a.m. Tuesday. But those customers who experienced the worst of it did something you’d think might fix the problem: they rebooted their cable modem. Read the rest of this entry »