The Gadgetress ~ TV, mobile and Internet: Covering technology's monthly bill

TV, mobile companies who help customers via Twitter

What companies are helping customers on Twitter?

One of the fastest ways to get help these days? Twitter. Now that everyone and their boss is using the microblogging service, it’s become a place where companies can help customers one tweet at a time.

Seeing the responsiveness of many TV and mobile companies, I’ve decided to start tracking this new customer-service feature and have listed below where to find help with mobile phone companies, TV providers, and other tech services we live with.

OCR Tweetness
Reporters who Tweet
sOCial Sunday blog
OCR Twitter Tips
Follow me on Twitter @gadgetress

If you don’t know what Twitter is about, get some tips from the Register’s resident social-networking guru Kevin Sablan, who blogs about Twitter on Sundays at ocregister.com/social.

Here at the Register, we too have a page of most of the reporters and editors on Twitter — just check ocregister.com/twitter.

If your company isn’t listed below or you spot someone who is helpful, send me an e-mail, comment below or Tweet me (because I’m probably not following you yet) I will update the list periodically.

Last updated: June 17, 2009

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